Hello out there. Looking for some guidance for this scenario. I recently traded my vehicle in at a dealership, and to make a long store short, they didn't complete the payoff process before my previous vehicle loan became 30 days past due. The dealer got the 10 day payoff 15 days before the 30 day mark, and I COMPLETED the deal 3 days later, leaving 12 days before it would be reported 30 days late. It wasn't until I received an alert a couple of weeks later that not only was the previous loan closed, but that it was reported 30 days late, because the dealer didn't complete the payoff process for almost 2 weeks! I know, I know, I should've made one more payment, and just gotten reimbursed for any overpayment, but I didn't because I just had confidence that 12 days would be plenty of time for the dealership to do their job. And, honestly, I just didn't give it much thought. So my question is this: can I dispute this with the credit bureau? I've already tried to get the previous lender (BBVA Compass) to forgive or delete the reporting, seeing as it could have been misconstrued as a technicality, but no dice. However, the Dispute Resolution manager there told me that she's seen success with disputing with the bureaus themselves in these scenarios. As far as I'm concerned, when I left that dealership the deal was done, and the old loan was satisfied, and that appears to be the postion that others have successfully taken when disputing these scenarios. Does this have merit? Should I start the dispute process with the bureaus and provide all data on when my new deal was completed? Any advice would be greatly appreciated. Sorry for being so long winded. Thanks.
