Discover Reopened closed account without my permission

[Anonymous]

I had a Discover more card since May 2011. It had. $6000 credit limit and I never really used it.   It stayed dormant for about 2 years.  They slowly decrease my credit limit and then in June 2019, I got an e mail saying the account was closed due to inactivity.  

I can home today to find a new statement.
Discover reopen this in July 2020.   They apparently reopened the same account same card number.  No explanation,  my credit limit is now $500.   I cannot even have a date night with that limit.  

Has this ever happened to anyone else?

[GApeachy]

You need to call them...make sure this is legit.  Did you log in to see it really is open?  Did it ever report as closed on the 3cb's?

[Anonymous]

Thank you,

The account still reports as closed with all 3 cb.  I was able to log into the account.. so odd.  It has a credit balance of ($.26).

I called the rep.  Asked her to close the account.  She told me it is not opened,  the statement was to advise me I had a credit.   So the wasted .55 to let me know I have .26.

strange.   I will keep a watch on my credit reports.

[Iusedtolurk]

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@Anonymous wrote:

Thank you,

The account still reports as closed with all 3 cb.  I was able to log into the account.. so odd.  It has a credit balance of ($.26).

I called the rep.  Asked her to close the account.  She told me it is not opened,  the statement was to advise me I had a credit.   So the wasted .55 to let me know I have .26.

strange.   I will keep a watch on my credit reports.

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I would definitely keep an eye on it especially with the notice of a 500 dollar credit limit showing in the email. Something is definitely going on...a computer or human error.