I was not sure of where to post this. I am hoping someone can help or maybe point me in the right direction. I think I may need to dispute this first or if I should try and call them? I have a credit card that I paid off in 8.2020 and it was charged off but they have not updated the balance as of today. I had an auto loan with Suncoast Schools FCU (Florida only CU) which was paid in full and on time for the life of the loan. It was paid off on 8.1.12. This morning I received an alert from Myfico that a new loan had been added to my credit file. It was added to all three CB. I pulled my annual credit report and it shows that Suncoast Schools created a new installment trade line on 9.23.20 and closed it on 9.30.20 and it does not have an opening balance and it says that it was paid satisficatory. It has a new account number from when I look at the last four of the account number. So I do not know if it is a duplicate or not or if someone is trying to open something in my name, etc. or if they are trying to update the charged off credit card balance and created a new trade line by mistake. I need this corrected because it acutally dropped my Equifax score by 4 points. My Experian score did not change and neither did my transunion score. Any help or advice would be great. I have attached the screen shots from my credit report. 
I'd start by contacting the CU and asking for a supervisor/manager to find out what's going on.
