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Email from Equifax re TrustedID Premier and Eq data breech subscriptions

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joltdude
Senior Contributor

Email from Equifax re TrustedID Premier and Eq data breech subscriptions


Dear J,
We recently sent you an email advising you that, until further notice, we would be extending the free TrustedID® Premier subscription you enrolled in following the September 7, 2017 cybersecurity incident. We are now pleased to let you know that Equifax has chosen Experian®, one of the three nationwide credit bureaus, to provide you with an additional year of free credit monitoring service. This extension is at no cost to you , and you will not be asked to provide a credit card number or other payment information. You have until January 31, 2019 to enroll in this extension of free credit monitoring through IDnotify™, a part of Experian.

Your new product, IDnotify, includes key features for your protection similar to those included in TrustedID Premier:
• 3-Bureau Credit File Monitoring
• $1M Identity Theft Insurance
• Enhanced Internet Scanning for Social Security numbers as well as your email, phone, medical ID, passport, credit card and other personal information
• Experian CreditLock
No action is required from you at this time to take advantage of the extended coverage. If for any reason you do not want to receive this extension, please click here or on the button below within 14 days to opt out.

If you do not opt out, we will share certain personal identifying information of yours with Experian so that they can validate your identity and you can securely enroll in the product.1



If you do not opt out, you will receive additional emails from Equifax in the coming weeks with more details about this free product as well as a link to enroll for the extended coverage.

You will have until January 31, 2019 to enroll. Once you successfully enroll, you will no longer receive TrustedID Premier and your credit monitoring will continue through this new product. We want to reassure you that you will continue to receive credit monitoring service during this transition. However, if you opt out of us sending your personal identifying information to Experian or do not complete enrollment, your TrustedID product will automatically expire on January 31, 2019.

For more information, visit the FAQs page.

 

Message 1 of 14
13 REPLIES 13
Remedios
Credit Mentor

Re: Email from Equifax re TrustedID Premier and Eq data breech subscriptions

Total abdication of any responsibility for the mess they created 

 

If you have a lock on your EQ via TrustedID, you cannot keep it after 01/31/2019, but hey, here is EX lock.

Also, this is totally worthless to those who already use EX paid services. 

 

 

I dont think enough bad things can ever be said about EQ 

 

 

Message 2 of 14
blindambition
Senior Contributor

Re: Email from Equifax re TrustedID Premier and Eq data breech subscriptions


@joltdude wrote:


Dear J,
We recently sent you an email advising you that, until further notice, we would be extending the free TrustedID® Premier subscription you enrolled in following the September 7, 2017 cybersecurity incident. We are now pleased to let you know that Equifax has chosen Experian®, one of the three nationwide credit bureaus, to provide you with an additional year of free credit monitoring service. This extension is at no cost to you , and you will not be asked to provide a credit card number or other payment information. You have until January 31, 2019 to enroll in this extension of free credit monitoring through IDnotify™, a part of Experian.

Your new product, IDnotify, includes key features for your protection similar to those included in TrustedID Premier:
• 3-Bureau Credit File Monitoring
• $1M Identity Theft Insurance
• Enhanced Internet Scanning for Social Security numbers as well as your email, phone, medical ID, passport, credit card and other personal information
• Experian CreditLock
No action is required from you at this time to take advantage of the extended coverage. If for any reason you do not want to receive this extension, please click here or on the button below within 14 days to opt out.

If you do not opt out, we will share certain personal identifying information of yours with Experian so that they can validate your identity and you can securely enroll in the product.1



If you do not opt out, you will receive additional emails from Equifax in the coming weeks with more details about this free product as well as a link to enroll for the extended coverage.

You will have until January 31, 2019 to enroll. Once you successfully enroll, you will no longer receive TrustedID Premier and your credit monitoring will continue through this new product. We want to reassure you that you will continue to receive credit monitoring service during this transition. However, if you opt out of us sending your personal identifying information to Experian or do not complete enrollment, your TrustedID product will automatically expire on January 31, 2019.

For more information, visit the FAQs page.

 


I didn’t trust them enough after they compromised my file. I had frozen, then monitored with EX, not Trusted.

Says a lot about faith in your own product when you farm monitoring to a competitor. Customers not compensated, nor the executives charged.

That email just further diminishes any remaining reputation.

Message 3 of 14
Medic981
Valued Contributor

Free TrustedID Premier Subscription Notice

I just received this in my email inbox from TrustedID.

 

* * *

We recently sent you an email advising you that, until further notice, we would be extending the free TrustedID® Premier subscription you enrolled in following the September 7, 2017 cybersecurity incident. We are now pleased to let you know that Equifax has chosen Experian®, one of the three nationwide credit bureaus, to provide you with an additional year of free credit monitoring service. This extension is at no cost to you , and you will not be asked to provide a credit card number or other payment information. You have until January 31, 2019 to enroll in this extension of free credit monitoring through IDnotify™, a part of Experian. 

Your new product, IDnotify, includes key features for your protection similar to those included in TrustedID Premier: 

  • 3-Bureau Credit File Monitoring
  • $1M Identity Theft Insurance
  • Enhanced Internet Scanning for Social Security numbers as well as your email, phone, medical ID, passport, credit card and other personal information
  • Experian CreditLock

No action is required from you at this time to take advantage of the extended coverage. If for any reason you do not want to receive this extension, please click here or on the button below within 14 days to opt out. 

If you do not opt out, we will share certain personal identifying information of yours with Experian so that they can validate your identity and you can securely enroll in the product.

 

If you do not opt out, you will receive additional emails from Equifax in the coming weeks with more details about this free product as well as a link to enroll for the extended coverage. 

You will have until January 31, 2019 to enroll. Once you successfully enroll, you will no longer receive TrustedID Premier and your credit monitoring will continue through this new product. We want to reassure you that you will continue to receive credit monitoring service during this transition. However, if you opt out of us sending your personal identifying information to Experian or do not complete enrollment, your TrustedID product will automatically expire on January 31, 2019. 

 

* * *

 

So EQ is going to pay EX to help consumers monitor their credit after EQ's data breach? I guess EQ feels that they are losing too much money offering TrustedID to those affected by the data breach and want to pay EX to offer the service for an additional year. What confuses me is why is EQ offering a competitor the opportunity to provide monitoring at a cost to them, plus risk losing the potential customers when EQ does end the free monitoring? I was hoping that EQ would offer Trusted ID to those affected at a reduced price eventually. 







Your FICO credit scores are not just numbers, it’s a skill.
Message 4 of 14
Anonymous
Not applicable

Re: Email from Equifax re TrustedID Premier and Eq data breech subscriptions


@Remedios wrote:

Total abdication of any responsibility for the mess they created 

 

If you have a lock on your EQ via TrustedID, you cannot keep it after 01/31/2019, but hey, here is EX lock.

Also, this is totally worthless to those who already use EX paid services. 

 

 

I dont think enough bad things can ever be said about EQ 

 

 


You can still lock EQ for free via Lock & Alert, I don't think it will provide daily report like with Trusted ID though, I'll see when I switch over. This might work out well for me, I'll be able to cancel my EX IdentityWorks and save $9.95/month and able to lock all 3 for free.

Message 5 of 14
Medic981
Valued Contributor

Re: Free TrustedID Premier Subscription Notice

@oldman87 I thought about one of your last posts when I read this email. I am glad you are in the know.







Your FICO credit scores are not just numbers, it’s a skill.
Message 6 of 14
Anonymous
Not applicable

Re: Free TrustedID Premier Subscription Notice

Thanks Medic, I have slowed a little on here but I'm still around. Smiley Wink

Message 7 of 14
blindambition
Senior Contributor

Re: Free TrustedID Premier Subscription Notice

The person who drafted this email was a little off the mark. Referring to a catastrophic data breach as an incident.. Like it’s just a minor annoyance. Good Lord! LOL!

Message 8 of 14
patoot10
Frequent Contributor

Re: Email from Equifax re TrustedID Premier and Eq data breech subscriptions

oldman87

 

How do you lock TU for free ?




Message 9 of 14
Anonymous
Not applicable

Re: Email from Equifax re TrustedID Premier and Eq data breech subscriptions


@patoot10 wrote:

oldman87

 

How do you lock TU for free ?


https://www.trueidentity.com/
Message 10 of 14
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