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Equifax Lock and Alert

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Iusedtolurk
Established Contributor

Equifax Lock and Alert

I have been trying the last few days to login but keep receiving an error message that says call the shown number.

 

I was wondering if anyone else was receiving the same issue.

 

It's happen before a few times in the pass but resolved itself in a day or 2.

Message 1 of 9
8 REPLIES 8
Brian_Earl_Spilner
Credit Mentor

Re: Equifax Lock and Alert

I had no issue logging in just now. 

    
Message 2 of 9
markbeiser
Established Contributor

Re: Equifax Lock and Alert

I was just able to log in, but it is known to frequently have problems.
Have you called the number they say to call?

Back to gardening until Late February 2026.
Current FICO8:
Message 3 of 9
UltraInstinct
New Member

Re: Equifax Lock and Alert

I don't know if this is your case, but it happens to me when my vpn is in use. I just temporarily disconnect from the vpn when I'm accessing the Equifax website.

Message 4 of 9
Iusedtolurk
Established Contributor

Re: Equifax Lock and Alert


@markbeiser wrote:

I was just able to log in, but it is known to frequently have problems.
Have you called the number they say to call?


@markbeiser  No I tend to contact Equifax as a final last resort due to pass contacts with them resulting in negative results. Somehow they tend to mess up the simplest of requests.

Message 5 of 9
Iusedtolurk
Established Contributor

Re: Equifax Lock and Alert


@UltraInstinct wrote:

I don't know if this is your case, but it happens to me when my vpn is in use. I just temporarily disconnect from the vpn when I'm accessing the Equifax website.


@UltraInstinct  I made sure my VPN was disconnected and also I tried on my cell phone but received the same error message. I guess I'll give it a few more days.

 

I was just going to try to check offers from a couple cards that show pre-approvals with Limits and APR that softpull Equifax.

 

Probably best it's not letting me get in to unlock report because if a offer appears and looks pretty good I might give in and apply and I don't 

 

really need any new inquiries and accounts right now lol.

Message 6 of 9
Brian_Earl_Spilner
Credit Mentor

Re: Equifax Lock and Alert


@UltraInstinct wrote:

I don't know if this is your case, but it happens to me when my vpn is in use. I just temporarily disconnect from the vpn when I'm accessing the Equifax website.


I have no issue accessing any bureau with my VPN, but it may be dependant on which VPN. I use Google. I know on here one of the tactics to thwart scammers is to ban a series of IPs from certain VPNs. Equifax may have something similar in place. 

    
Message 7 of 9
fortis
Established Member

Re: Equifax Lock and Alert

Sometimes cleaning cookies and re boot helps.

 

 

 

 

 

 

Message 8 of 9
nytokyobred79
Valued Contributor

Re: Equifax Lock and Alert


@fortis wrote:

Sometimes cleaning cookies and re boot helps.

 

 

 

 

 

 


This +
The same situation happens to me every once and a while. And as @fortis mentions, after I clear my cookies, I can usually login. I hope that you can resolve the problem soon. 

Avoided credit cards after ruining my financial health but got back into the game in 2019 after a 20 year hiatus
Total Revolving CL- $215,200 | Order of Opened Cards
Delta SkyMiles Blue- SL-$1K | CL- $22.6K
Delta SkyMiles Reserve- SL- $10K | CL- $20K
Chase Sapphire Reserve- SL $20K | CL- $40.5K
Cap 1 Venture Rewards- SL $10K | CL $ 21.5K
Amex Everyday Preferred- SL $13.1K | CL $10K ( moved some limits around )
Chase Freedom Unlimited: SL $23.4K| CL $39.8K
BOA Unlimited Cash SL: $20.8K| CL $15K moved some limits around)
BOA Travel Rewards SL: $20.8K | CL $5.8K(moved some limits around)
Amex Blue Cash Preferred SL: $10K
Amex Green Card: NPSL / POT: 17K
BOA BankAmericard: SL: $5K | CL: $30K
Message 9 of 9
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