Equifax credit file locked

[MikeB4]

So I might of locked it about a year ago however I forgot the password I used but I put in all the info for the forgotten password but it just tells me something went wrong and is of no help? Anyone ever had this issue? I assume the only way to fix is call support?

[FireMedic1]

Call them. Welcome to EQ. Good luck.

[MikeB4]

Turns out it was an ad blocker causing the issue

[jumptrout51]

To recover passwords, click on 3 dots top right corner of your HOME page. Scroll down to SETTINGS. (this is a different settings from usual settings). After clicking SETTINGS click PASSWORDS. All saved passwords new and old will show.