Hello everyone - here's the story in a nutshell:
Three weeks ago because of this forum, I realized that I needed to have dispute remarks removed from my report when applying for a mortgage (which I am doing later this month). I have two accounts with remarks. Happy I realized it when I did. TU and EX were a breeze, both removed within 48 hours. Equifax on the other hand....disaster. I called the same day, assisted me, they said they'd be removed ASAP. Dispute was open and closed that day, PDF said both remarks were removed. Flash forward a couple days, I get my 3B report for the month and the remarks are still there. Weird. I give it a few days, still there on EQ. Call them again. They ended up opening up another dispute on 4/23. This is still open as of 5/5. I called last Friday, 5/1 and he said they'd be gone by Monday, 5/4. Nope. I called this morning, 5/5, the rep said that on 4/23 they opened a reinvestigation, and that it would take 5-7 business days for the remarks to be removed. I said yes, that is exactly waht the rep told me last Friday, 5/1 and they are still here. Rep was confused, put me on hold. Somehow I get disconnected. I log on to Equifax just now and the rep opened a SECOND dispute. So I have two pending disputes on my report right now. My reports say 'Reinvestigation in Process.' I am completely at my wits end, what am I supposed to do? Why is Equifax opening up a dispute in the first place? The other two bureaus didn't do that. I need these two stupid remarks removed ASAP so I can proceed with my mortgage application. What am I missing here?
