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I legally changed my name just over a year ago, and I had to update my name with all of my creditors as part of that process. Both Experian and Transunion managed to update my legal name in their records without *too* much headache. However, Equifax took so long that I ended up moving to a new home and then they lost my letter I had mailed them as well.
After calling in recently, I was basically told I'd have to send another letter for them to update their records. I'm frustrated because I didn't have to send a letter for the other two bureaus, and this one needs yet another letter.
Currently myEquifax has no information at all on my account as they somehow managed to update my name but not my address. It's resulting in them not reporting any information on me to creditors at all.
Print several copies of the letter and mail one every week until it's fixed. What's the big deal? You did create this situation yourself. I remember an old tv show, "the names have been changed to protect the guilty" .
@FicoMike0 wrote:Print several copies of the letter and mail one every week until it's fixed. What's the big deal? You did create this situation yourself. I remember an old tv show, "the names have been changed to protect the guilty" .
Ah yes, ladies who get married should just keep their original names. It would make life and credit so much easier!
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@Credit4Growth wrote:
Hi!
Sorry to hear about your dilemma.
I only have questions of curiosity so that I may possibly understand an estimated time frame abiut such a process. May I ask, how long has it been since you first sent a letter to Equifax informing that agency of your legal name change? **edit: I think I can presume that it has been approximately 1 year.
Well, I'll share the following because IMO it could possibly aid in obtaining the results you are looking for. Updating (again, wether or not it is needed,which personally I would chose to do so because the only cost would be just a few minutes of one's day ) your address via completing a postal Change of Address PS FORM 3575 and sending/delivering it to the Post Office. Years ago, I was told by a postal employee this helps as the Post Office automatically generate a notice/sticker/barcode on mail to informs any/all Senders of misdelivered, undeliverable or returned mail of the updated address... & with how interconnect the world has become I am fairly certain that information does also make it's way to other lessor known reporting agencies of which members here may already know some of the smaller agencies may have been bought by the big 3 CRA's.
I can personally attest that this is correct about USPS. Few years ago I had to file CR disputes after my address was automatically changed due to temporarily forwarding mail to my MIL address while I was working out of state.
The first letter I sent Equifax was back in January so it's been about 4-5 months. The guidance I initially received is that updating my creditors like Discover and other loan servicers would result in them reporting my new name to the Bureaus. If I had tried to update my name with Equifax before updating every single creditor, it wouldn't matter, because when one reported my old name they would just reapply it to my accounts.
Btw my name change was because I'm transgender. I didn't get married.
I have completed postal change of address forms with each move I've gone through, but unfortunately it has not made a huge difference in this particular case. Our lease is almost up soon too so I'll end up moving in a few months and that would likely complicate things further.