Equifax monitoring sent me a alert of a change on my Experian report. It was a Capital One Auto loan. I pulled a Experian report directly, because the Capital one Auto Loan was not showing on my Experian report before. When I looked I did not see the added account. I called Equifax and told them there was no new account on my Experian report. She told me that they are having system issues and that the incident would be sent to technical. 6 hours later I recieved another Equifax monitoring alert that my Capital One Auto Loan account on my Equifax report had changed and not my Experian.
I looked and apparently my Capital One Auto Loan has matured and Cap One is now considering me 30 days late each month the remaining $2000 balance is not paid. I have not missed a payment in two years. I had a few deferments over two years ago and it has caught up with me. I called capital one and the they confirmed that December was the month that the loan matured and since my regular payment did not payoff the balance I am now 30 days late each month I don't payoff the 2000 balance. My regular payment is $460. I will call and try to have them make a adjustment since I haven't missed in two years, but if they don't all of the Fico points (80 approx)I gained over the last 6 months will be lost. I can't explain the frustration I feel.
Message Edited by igdycsmG6 on
02-05-2008 05:54 AM