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Equifax score not updating

Senior Contributor

Re: Equifax score not updating

This has been an issue for over a year now.  Please post your experiences in the myFICO Product Feedback subforum so the myFICO product people see it.  The last time they addressed the issue they gave everyone a free report pull -- but never fixed that actual problem with EQ not updating along with alertable events between report pulls. There are already several threads on this issue -- so you can either add to an existing thread or create a new one.

Personal Aphorism:
"Forget What You Feel, Remember What You Deserve"

Starting FICO 8s | 09/2017: EX 641 ✦ EQ 634 ✦ TU 647
Current FICO 8s | 11/2020: EX 780 ✦ EQ 771 ✦ TU 781
Current FICO 9s | 11/2020: EX 793 ✦ EQ 780 ✦ TU 778
2020 Goal Score | 800s

My AAoA: 3.8 years not incl. AU / 4 years incl. AU
My AoOA: 7.10 years not incl. AU / 9.10 years incl. AU
Inquiries: EX 0/6 | 1/12 ✦ EQ 1/6 | 2/12 ✦ TU 0/6 | 1/12
Report Status: Clean

Without patience, we will learn less in life. We will see less. We will feel less. We will hear less. Ironically, rush and more usually mean less.
Message 31 of 37
New Visitor

Re: Equifax score not updating

Yeah, same here. Very annoying! Its always around 25-30 points different. And takes forever for the score to update after a change in any account status. Also, it has the same exact accounts and status's that TU and EX have. EQ is horrible. Ive called them several times about the issue and its people that arnt even in the country in customer service handling our credit information. They dont have answers for anything. 

Message 32 of 37
Valued Contributor

Re: Equifax score not updating

Thats weird, mine always updates. I have it set for 5 bucks. Any change in an account for 5 bucks I get a new score.

Message 33 of 37
New Visitor

Re: Equifax score not updating

I dont know. Its been like that ever since I been monitoring my scores for 6 years now. Its always 2 or 3 months behind. Also. I paid off some medical debt and the collection agencies romoved the accounts from my TU and EX report. But of course not EQ. Ive disputed them stated they were removed from the other reports and sent them proof of pay to  delete and they refuse to remove them tbey just marked them as paid . And as always im 716 Tu and 722 EX but good ol EQ 696 no matter what i do for a year it wont go over 700 and im so aggravated! 

Message 34 of 37
Established Member

Re: Equifax score not updating

My Equifax hasn't updated since around July, and not just on this site.  Even EQ website shows the same thing.  My other scores bounce up and down with the exact same changes, but EQ never moves.

EQ update.PNG

Message 35 of 37
New Visitor

Re: Equifax score not updating

Yes, my reports are all identical except for 4 paid medical collections that are 6 years old my tu and ex are 710 and 706 but eq 672 ???? And did not even recognize any points for a $1000 payment. It's completely ridiculous. Whats the deal fico forum? Do we need to start a petition for an answer?

Message 36 of 37

Re: Equifax score not updating

@Jeksauto  thats within normal variance between three CRAs. 

CRAs aren't supposed to delete collections but instead mark them closed and paid.

The fact other two removed them is a bonus, but EQ is doing it right. 

Also,  as long as you keep disputing correct information you are contributing to your score staying suppressed. 

Message 37 of 37
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