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Equifax showing an Account from Shell/CBNA that isn't mine

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ddemari
Super Contributor

Equifax showing an Account from Shell/CBNA that isn't mine

I have an equifax.com membership and I refresh my report frequently. This wasnt here yesterday or ever before. I also have no accounts with CITI. 

I pulled a new EQ fico report a few days ago and this was not on there. Could it be a split account or error? ccb.jpg

Message 1 of 8
7 REPLIES 7
jasiono
Established Member

Re: Equifax showing an Account from Shell/CBNA that isn't mine

I was linked to this thread by a google search and I have the same exact thing in my credit report, with the same exact limit of $1300. I don't have a card with Shell but I do have CBNA (I think it's citi which is my Best Buy card)


Starting Score: 569
Current Score: EQ612, TU615, EX594
Goal Score: 650+ Across The Board


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Message 2 of 8
ddemari
Super Contributor

Re: Equifax showing an Account from Shell/CBNA that isn't mine

I think mine is for my bloomingdales store card but two tradelines are still showing
Message 3 of 8
IaBoy62
Established Contributor

Re: Equifax showing an Account from Shell/CBNA that isn't mine

My Best Buy Mastercard is also reporting as Shell today

Message 4 of 8
dropluvnotbombs
Established Member

Re: Equifax showing an Account from Shell/CBNA that isn't mine

Yes I found this odd as well my Zales & Best Buy, both backed by citi, are reporting as Shell/CBNA now. I guess they change the name for EQ, or an error all around?
Barclays Cash Forward 4k | Chase Freedom 4.5k | Discover It 28.5k | Best Buy Store Card 4k | Paypal $501

FICO 8: EQ 668 | TU 748 | EX 742 | Inquiries: EQ 1 | TU 3 | EX 3 | UTILI: 1%
Message 5 of 8
daniki
New Contributor

Re: Equifax showing an Account from Shell/CBNA that isn't mine

Same with me. Best Buy Card changed to Shell/CBNA on EQ. Saw it on Credit Karma today. Thought it was odd but wasn't worried b/c everything matched up OK.
Message 6 of 8
stellar
Established Contributor

Re: Equifax showing an Account from Shell/CBNA that isn't mine

Today I got a new account alert for a CBNA account (alert on EQ only).   I was confused.  But when I looked at the account number on the alert it matched up with my new Bloomingdales card.  So I thought maybe CBNA is taking over Bloomingdales accounts?  Just a guess.  Otherwise I think it's a error.

Message 7 of 8
Anomalous
Senior Contributor

Re: Equifax showing an Account from Shell/CBNA that isn't mine


@stellar wrote:

Today I got a new account alert for a CBNA account (alert on EQ only).   I was confused.  But when I looked at the account number on the alert it matched up with my new Bloomingdales card.  So I thought maybe CBNA is taking over Bloomingdales accounts?  Just a guess.  Otherwise I think it's a error.


I know this post is a few weeks old, but I have to share my experience.

 

I just received an alert that the balance on one of my accounts has decreased. When I went on myFICO to see which account it was, it stated CBNA and an account number I did not recognize.  The amount previously reported and then newly reported matched that off my Bloomingdale's account that I opened in October of last year, which was the correct opened date give in the alert.

I requested a CL increase on my account last week, but as far as I know no other changes were made or additional accounts opened. Only on my Macy's account. 

Also, I thought DSNB had Bloomingdale's? Just odd... wlll see how this plays out.

Keep both your credit and your body in top shape!

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