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Experian not updating an account but other two bureaus have?

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Anonymous
Not applicable

Re: Capital One not reporting to Experian

My Cap1 accounts with a Statement cut date of the 15th just updated with Experian this morning.

Message 31 of 49
babygirl1256
Senior Contributor

Re: Capital One not reporting to Experian

@Anonymous Congrats . . . glad it finally updated!!!

Starting FICO 8 Score in 06/2019: EQ-625, TU-649, EX-640
Current FICO 8 Score in 06/2021: EQ-796, TU-806, EX-812
Goal FICO 8 Score in 06/2022: EQ-825, TU-850, EX-850
Message 32 of 49
Ficoproblems247
Valued Contributor

Re: Capital One not reporting to Experian


@Anonymous wrote:

My Cap1 accounts with a Statement cut date of the 15th just updated with Experian this morning.


The thing that makes me suspect EX more than Cap1 is that it states "balance updated" and it has the correct date that Cap1 should have sent the update. Also the fact that the other 2 are still in line as well. So even though yours just updated, it should still say that the balance was updated as of the 15th. Oh well. Nothing us peons can do about the mighty machine and it's troublesome cogs. 





FICO 8 Sep '23 EX 755 EQ 765 TU 739
TCL $199,800
Message 33 of 49
phoenix12
Valued Member

Re: Capital One not reporting to Experian

Just to update everyone, my Capital One card did report.... finally lol. However, it didn't budge my score any even though my utilization went down. EX is lagging about 20 points from my Transunion and Equifax FICO 8.  

Message 34 of 49
cr101
Established Contributor

Re: Capital One not reporting to Experian

One of the rare times that DCU updates the bureaus in less than a wk instead of 2-4 wks and EX is the only bureau that hasn't updated. This always happens when I'm waiting for them to update my balance to $0.

Message 35 of 49
LawStudentCivilis
Established Contributor

Re: Experian not updating an account but other two bureaus have?

Chiming in to say I am waiting on Experian to update a paid off card.  They have made other updates that reported later than this card so there's that.  I am also in the same boat with a different card and Equifax. 

Message 36 of 49
RealEstateGuy89
Frequent Contributor

Re: Experian not updating an account but other two bureaus have?


@phoenix12 wrote:

I have a Capital One card and they told me that they sent a report to all three bureaus on the 20th of May. I saw the updated 0 balance on Transunion and Equifax but as of today, I still do not see it updated on Experian. It has reported before on time, and I find it strange that this month is different. Any advice? 


My Capital One credit cards are reporting on the same day lately.  They both reported on the 21st of the month, so the first one was about 14 days late and the 2nd one was about 6 days.  I’m just hoping that my balances are reported correctly this month so that my score will go up a bit more.  Best of luck.

Message 37 of 49
cr101
Established Contributor

Re: Experian not updating an account but other two bureaus have?


@LawStudentCivilis wrote:

Chiming in to say I am waiting on Experian to update a paid off card.  They have made other updates that reported later than this card so there's that.  I am also in the same boat with a different card and Equifax. 


Tagging @Anonymous @Anonymous to see if they know anything about this... I don't understand this. I'm in the same situation. I have a card and loan payment that were sent to the bureaus as early as the 31st and updated by the two other bureaus last wk. Someone in this thread said that EX told them that they're training new employees and working remotely. How does this affect the updating of our files? I thought that this was automated. What is EX doing that could be delaying the updating of *some* accounts on a person's report?

Message 38 of 49
Iusedtolurk
Established Contributor

Re: Experian not updating an account but other two bureaus have?


@cr101 wrote:

@LawStudentCivilis wrote:

Chiming in to say I am waiting on Experian to update a paid off card.  They have made other updates that reported later than this card so there's that.  I am also in the same boat with a different card and Equifax. 


Tagging @Anonymous @Anonymous to see if they know anything about this... I don't understand this. I'm in the same situation. I have a card and loan payment that were sent to the bureaus as early as the 31st and updated by the two other bureaus last wk. Someone in this thread said that EX told them that they're training new employees and working remotely. How does this affect the updating of our files? I thought that this was automated. What is EX doing that could be delaying the updating of *some* accounts on a person's report?


They definitely have something going on differently. They use to be my go to for quick and correct updating. Lately a few of my accounts are lagging behind Trans and EQ updates (and that never happened before in the 3 years I have been scrutinizing the services.

 

I  have one account that took 3 months to update (from Feb to Apr and it should have updated in June but the April date is stuck there now).

 

My 2 Cap1 cards took 11 days last month to update on EX and they use to religiously update the day after statement cut.

 

 

Message 39 of 49
LawStudentCivilis
Established Contributor

Re: Experian not updating an account but other two bureaus have?


@LawStudentCivilis wrote:

Chiming in to say I am waiting on Experian to update a paid off card.  They have made other updates that reported later than this card so there's that.  I am also in the same boat with a different card and Equifax. 


As an update, Experian updated my report a day or maybe two after I posted this.  Still no luck with Equifax, and that card should have reported in May.  Sharing as a DP in case anyone is wondering whether others are experiencing a lag with their reports.

Message 40 of 49
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