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Experian will not delete a completely wrong address:

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Anonymous
Not applicable

Experian will not delete a completely wrong address:

My wifes file lists an address that doesn't exist on her Experian Report. We all know how experian ties address to active or closed tradelines.  Maybe I'm petty but this non existant address bothers me and I'm getting the usual run-around from Experian.

Address reported as 94161  xxxx at xxxx street xxx town, state, zip

 

This address does not exist. It's does not conform for the street numerics. There is no other street named the same (it's a circle).  This address doesn't verify for USPS or UPS.  you can't send mail to it and you can't live there.  9 4 6 1 is the correct numerics.

 

Experian says Cap1 reports this 94161 address.  We are 100% certain as is Cap1 they have only every report 9461 to Experian, Equifax or Transunion.  Confirmed via phone and mail with Cap1 for all three of her trade lines. Cap1 says it's 100% Experian incorrectly reporting. I've done dipsute via online and via mail (now on the third mail dispute) all with supporting docs (utility bills, letter from Cap1) and Experan simple will not budge saying Cap1 reports it as 94161.

How do you get these idiots to comply?

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2 REPLIES 2
chiefone4u
Established Contributor

Re: Experian will not delete a completely wrong address:

Call Experian CS, Capital one reports my address incorrectly too.

After a phone call to Experian to find out who was reporting incorrect information I called capital one who said they only report my correct address.

I called Experian back and was shocked that the same CSR answered my call and was willing to dispute with Capital One the address and label all other similar addresses that were incorrect as fraud and deleted them for me.

Five minutes on the phone and addresses and phone numbers were corrected and reporting with correct details three days later.

The CSR stated online and mailed address disputes are ignored as frivolous and can only be corrected by reporting creditors acknowledging and correcting addresses or by phone call to Experian.

Good luck with your attempt.
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Message 2 of 3
Anonymous
Not applicable

Re: Experian will not delete a completely wrong address:

Good to know. Always thought the hard copy mail was the best way to deal with the CRA's. I'll have my wife call and dispute directly. Thanks!

Message 3 of 3
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