Experience removing Freeze from EQ?

[Anonymous]

I froze EQ several months ago, I was getting pre-approved offers from my bank, so I pulled the trigger and was declined. I felt baited and jaded. My last baddie just fell off, and I would like to know if I can remove the freeze over the phone. I am not a pen and stamp type of person. I also lost the 10 digit removal PIN.

[Anonymous]

I think you have to do it in writing.  I could be wrong.  Call the CRA and ask how to reverse the freeze.

[Anonymous]

I went thru same thing last month. I had to send in by US Mail a copy of my I.D. A letter stating I wanted freeze lifted and a copy of SS card. Once freeze had been lifted I received a letter from CB