cancel
Showing results for 
Search instead for 
Did you mean: 

FICO Experian

tag
Anonymous
Not applicable

FICO Experian

Hi Everyone!

i have a positive credit card account which is being reported to all the three credit bureaus.
For some reason FICO experian account is not picking up the new account.
MY FICO equifax and transunion have 800+ score , but FICO experian is 750 because it doesnot have the positive credit card account.
I talked to experian bureau and they say that they have the credit card listed and it is FICO's error for not picking up the account . I call FICO customer service , but no proper solutions.

I will greatly appreciate any advise anyone can give on the issue.

Thanks,
Raj.

Message 1 of 5
4 REPLIES 4
AndySoCal
Senior Contributor

Re: FICO Experian

Do you have a credit report from Experian that reports the trade line in question?

FIC Scores XPN v8 808 V2 831 (SDFCU) TUC V 8 803 07/25 EFX Bankcard v8 822 EFX FIC0 v8 800 Vantage score 4.0 817 via JC Penney
JC Penney 10/2008 4,700 US Bank Cash 08/2010 12,000 Citibank Custom Cash 5/2015 11,100 State Dept. FCU 06/2023 25,000 02/2024 Redstone FCU Signature VISA 10,000 08/23/2024 Commonwealth Credit Union 15000 07/25
Banking: Lafayette FCU Fortera FCU State Department FCU Redstone FCU Hughes FCU Commonwealth FCU
My personal blacklist Axos Bank, Bank of America, Synchrony Bank Capital One TD Bank Comerica Bank BMO US Bank Wells Fargo
Message 2 of 5
takeshi74
Senior Contributor

Re: FICO Experian

+1 Confirm whether it's reporting or not and you'll know where the problem lies.  If it's not on your Experian report FICO can't use it in scoring calculations and the creditor is the one that is responsible for reporting.  If it is reporting and isn't factored in then the problem is with FICO.

Message 3 of 5
Anonymous
Not applicable

Re: FICO Experian

thanks very much for the reply!

 

it's reporting on experian , but FICO  experian is not factoring in the scrore , which is causing a difference for about 50 points (fico equifax and fico transunion have the positive credit line as part of the score).

 

fico experian : 750

fico equifax : 799

fico transunion : 804.

 

i talked to fico customer service , but  they were not helpful. 

 

thanks.

 

 

Message 4 of 5
AndySoCal
Senior Contributor

Re: FICO Experian

When you say it is reporting you mean that it is on a credit report that you have? If thsi is not the case  check the name address and SSN used for that account and compare it to the ones that are reporting.

FIC Scores XPN v8 808 V2 831 (SDFCU) TUC V 8 803 07/25 EFX Bankcard v8 822 EFX FIC0 v8 800 Vantage score 4.0 817 via JC Penney
JC Penney 10/2008 4,700 US Bank Cash 08/2010 12,000 Citibank Custom Cash 5/2015 11,100 State Dept. FCU 06/2023 25,000 02/2024 Redstone FCU Signature VISA 10,000 08/23/2024 Commonwealth Credit Union 15000 07/25
Banking: Lafayette FCU Fortera FCU State Department FCU Redstone FCU Hughes FCU Commonwealth FCU
My personal blacklist Axos Bank, Bank of America, Synchrony Bank Capital One TD Bank Comerica Bank BMO US Bank Wells Fargo
Message 5 of 5
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.