Fed up with Synchrony's reporting

[Anonymous]

I'm sure it's been fussed about a good bit already, but I'm going to toss in my experience. Looking over my Experian report, I noticed my PPCBMC had a reported balance of $188. Not horrible, already pif as well, didn't think much of it. Then I thought of something, my last statement was not that high...

Took a look in, my last statement was for $143.24... my previous statement was for $44.65... Instead of reporting the new statement balance, they seemed to have just tacked it on. Adding those two gets me $187.89, rounded up to the $188 on my latest reports. It makes my uti 6.26% on that card, 2% overall. Not worried about it yet, but I'm going to try a zero on it when the statement rolls to see what happens.

Anyone else get this particular oddness?

[Anonymous]

They reported my statement plus pending balance last month, artificially inflating my utilization. 

I am really not a fan of Synchrony’s reporting habits and I have complained a few times about it. 

[calyx]

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@Anonymous wrote:

They reported my statement plus pending balance last month, artificially inflating my utilization. 

I am really not a or a fan of Synchrony’s reporting habits and I have complained a few times about it. 

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Reporting a double balance would make me lose my mind.   
I assume that reporting is automated.  I wonder what/how many low level code-monkey(s) managed to creat the hot mess that is their reporting program.

[Anonymous]

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@calyx wrote:

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@Anonymous wrote:

They reported my statement plus pending balance last month, artificially inflating my utilization. 

I am really not a or a fan of Synchrony’s reporting habits and I have complained a few times about it. 

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Reporting a double balance would make me lose my mind.   
I assume that reporting is automated.  I wonder what/how many low level code-monkey(s) managed to creat the hot mess that is their reporting program.

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The way that this happened, the pending balance was added later that day so it shows as subtracted from my total on my statement as well but not in the amount due. It’s not something that should happen every month and it’s technically accurate since those pending charges were going to post, it was just a bit frustrating to see it on my report but not on my statement. 

Synchrony also has reported multiple times a month before for me which worked out well on my Amazon Store Card - card added, balance added, zero balance - but it burned me on PayPal which ended up reporting a balance after they added it to my report and then didn’t 0 it out. 

It is what it is. I got my card paid to $0 before the bill was due and I’m not using the card this month so hopefully it finally reports 0. 

[Anonymous]

I've heard Chase reports 0 when it gets paid. It'd be nice if that was standard practice...

[Anonymous]

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@Anonymous wrote:
I've heard Chase reports 0 when it gets paid. It'd be nice if that was standard practice...

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This can work against you too though so it’s a double edged sword. People who have Chase cards can’t use one of them for AZEO and if Chase is your first/only, you are constantly taking a hit for all cards at $0. 

I am fine with once a month reporting but it needs to be a fixed day, preferably when the statement cuts, and only report what is on the statement. Synchrony and Disco have both reported charges due to post that day on the credit report so I just have to watch it when I have paid. Since there’s a delay between payment and statement (usually 5 days for Disco and 8 for Synchrony for me), I just have to make sure I don’t post any large charges during that time. 

[Anonymous]

Synchrony's odd reporting is why I make it my EO. Try to keep uti down, never know when they'll jump the gun.

[calyx]

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@Anonymous wrote:

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@Anonymous wrote:
I've heard Chase reports 0 when it gets paid. It'd be nice if that was standard practice...

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This can work against you too though so it’s a double edged sword. People who have Chase cards can’t use one of them for AZEO and if Chase is your first/only, you are constantly taking a hit for all cards at $0. 

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My partner, who has started watching his FICO after hearing me babble on about it, keeps asking me what's going on with his score.   And of course, it's because his only revolver is Chase.    He's an AU on mine now, and thanks to different reporting times on cycles that should help him out with the 0 revolving problem (that and his utilization).  I have to be patient and remember he's a credit-muggle when he asks me these questions 

[Anonymous]

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@Anonymous wrote:
Synchrony's odd reporting is why I make it my EO. Try to keep uti down, never know when they'll jump the gun.

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I owe $1142 to NFCU. Once that’s gone, PayPal will be my EO just so I can see what impact it has on my scores but then I’m going to stop worrying about micromanaging my utilization once I do my July spree. 

[Anonymous]

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@calyx wrote:

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@Anonymous wrote:

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@Anonymous wrote:
I've heard Chase reports 0 when it gets paid. It'd be nice if that was standard practice...

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This can work against you too though so it’s a double edged sword. People who have Chase cards can’t use one of them for AZEO and if Chase is your first/only, you are constantly taking a hit for all cards at $0. 

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My partner, who has started watching his FICO after hearing me babble on about it, keeps asking me what's going on with his score.   And of course, it's because his only revolver is Chase.    He's an AU on mine now, and thanks to different reporting times on cycles that should help him out with the 0 revolving problem (that and his utilization).  I have to be patient and remember he's a credit-muggle when he asks me these questions 

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Credit-muggle! 

Yeah I like the way Disco does it. Reports when they cut the statement, will update report to reflect $0 if you call and ask them to.