Goodwill requests to Executive level

[Yet2b]

Just wondering what success folks have had in getting your goodwill letter/request approved, when making the request to the executive level of large corporations. I made one of these requests in the summer of 2011. I went to the President/CEO. A few days later, I get a call from an executive assistant, that item being reported has been removed from my credit reports. Sure enough, when I checked, it was gone. I am going through the same process right now, for my last two charge off's that are with one creditor. Just wondering what level of success, others had had. Was my first one a fluke?

[pizzadude]

No it wasn't a fluke. It's just a YMMV situation. With some creditors it works but not so much with others.

I would go forward with your GW to them, let us know how it works out ! Good luck !

[RobertEG]

+1

You may not yet be getting the results you want, but your plan is solid.

Policies not to grant deletion of prior reporting on the basis of payment of the debt is based primarily on CRA policy that such deletions are not to be reported.

Many creditors/debt collectors thus establish their own internal policies to at least make the appearance of compliance with this CRA policy.

If such a corporate policy exists, then you are not apt to get exceptions from low-level employees.  Management can grant policy exceptions.

Keep up the effort!  It may hit the desk of a sympathetic manager.

[Yet2b]

Update:  I did not get the GW deletes as I was hoping to get.  I wrote letters to the Executive level (CEO, CFO, President of the Finance Arm, VP of Finance Arm).  I then received a call (same day) from the department that was responsible for the two accounts (in house collections dept.).  The initial offer was 70% of the total balance due.  No way I could afford that.  Then through negotiation, it went to 50%.  Still no way I could afford to pay it.  I sent another round of letters to the Executive level (e-mailed).  I got a return e-mail from one of them, telling me that I would be contacted by so and so, from the 'department'.  Within 24-hours of that communication, the new settlement amount was 42% of the balance due.  I still could not manage that financially as I wanted a ONE-TIME payment to settle ... but was closer to what I could afford.  So, I e-mailed the Exec that responded to me directly and told him what I could afford to do.  He replied and told me that I would hear from someone shortly.  So, I got another call from the 'department'.  Was told ... no, we can't change from the 42% amount.  We hung up.  I thought this was going no where and that I would have to live with the baddies for 4 more years.  Well, 20 minutes later, I get a call from the same person, from the 'department' informing me that they would now accept the offer I could afford (32%).  So, this is a long story to say that while I did not get good-will deletes (which I thought was very doubtful), I did get to open a line of communication with the a top dog, which resulted in a settlement of 32% of the original balance due AND deletion of the two tradelines!  Persistence does pay off and being up front with what you can and can't do.  At some point through the negotiation, folks have to be able to give.  I gave (I was shooting for 10%) and they gave.  I hope to see a nice score bump in the coming week or two. 

[pizzadude]

Well at least you have settled the debt, so you won't have it hanging around anymore.

And you can always keep up the GW requests anyway, now that you have a few contacts...

[seattletravels]

Do you mind me asking which creditor this was with?