mine hasn't updated since october. i noticed that they updated my high balance on eq and tu, even though i made sure to pif by the 14th. i noticed that some say they report your balance from the 14th, and some say the last day of the month. i've given up, and just decided not to even try to use it and pif, because i've been trying to play that game with them since september, and i obviouslly am getting all of my dates wrong. for my account, i don't know what date they are using, then they play this game of having your payment pending for 14 days out of the blue. i'm soo frustrated with them right now. sorry.