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Hard Inquiry with Security Freeze in Place

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Girac
Regular Contributor

Hard Inquiry with Security Freeze in Place

I was clicking around at Discover on their home equity lines. When i went to submit, which i thought was a soft inquity but to my suprise it was a hard one and i have inquiries in TU and Experian, I knew TU was unlocked but I check Experian and the freeze was already in place but the inquity was listed. 

whats up with that?  Is that possible? 

I am upset with myself for not reading the fine print and now have to look at this inquiry for the next 2 years, 

Message 1 of 9
8 REPLIES 8
FireMedic1
Community Leader
Mega Contributor

Re: Hard Inquiry with Security Freeze in Place

If you find an unauthorized hard inquiry on your report you can file a dispute and request that it be removed. But you'll have to have documentation that it was truly frozen. Call EX and see if that was the case. If it was frozen they cant even do a SP. Always read the fine print. Its worded in tricky ways. But you say TU was thawed. No mention of EQ. So it may have hit EQ. Saw it was frozen. Then hit EX which may have been open for business.



BK Free Aug25
Message 2 of 9
Horseshoez
Senior Contributor

Re: Hard Inquiry with Security Freeze in Place


@FireMedic1 wrote:

...If it was frozen they cant even do a SP. Always read the fine print. Its worded in tricky ways....


Ummm, this comment jumped out at me, I see SPs all over all three of my reports, I mean like many dozens, even though they're all frozen and have been for months.  Are you sure SPs cannot be completed when your account is frozen?

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 3 of 9
MileHigh96
Established Contributor

Re: Hard Inquiry with Security Freeze in Place


@Horseshoez wrote:

@FireMedic1 wrote:

...If it was frozen they cant even do a SP. Always read the fine print. Its worded in tricky ways....


Ummm, this comment jumped out at me, I see SPs all over all three of my reports, I mean like many dozens, even though they're all frozen and have been for months.  Are you sure SPs cannot be completed when your account is frozen?


According to Equifax, soft pulls can still occur even if your report is locked/frozen.

 

https://www.equifax.com/personal/help/access-view-frozen-locked-credit-report/

BK7 discharged - 06JUL2021
Loans:

Revolving Accounts (in the order they were opened):

Closed accounts:

0/6, 0/12, 5/24 new accounts
TCL: $168.5K
Message 4 of 9
Yasselife
Valued Contributor

Re: Hard Inquiry with Security Freeze in Place

Hello @Horseshoez where can I see SPs, Credit Karma?


Gardening since: August 11, 2025
Message 5 of 9
Horseshoez
Senior Contributor

Re: Hard Inquiry with Security Freeze in Place


@Yasselife wrote:

Hello @Horseshoez where can I see SPs, Credit Karma?


Unless I'm missing something, you cannot.  I see mine when I download my credit reports from annualcreditreport.com.

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 6 of 9
FireMedic1
Community Leader
Mega Contributor

Re: Hard Inquiry with Security Freeze in Place


@Horseshoez wrote:

@FireMedic1 wrote:

...If it was frozen they cant even do a SP. Always read the fine print. Its worded in tricky ways....


Ummm, this comment jumped out at me, I see SPs all over all three of my reports, I mean like many dozens, even though they're all frozen and have been for months.  Are you sure SPs cannot be completed when your account is frozen?


Oops. Early morning brain fart typo. "If it was frozen they can even do a SP. Always read the fine print. Its worded in tricky ways"....

Thanks @Horseshoez 



BK Free Aug25
Message 7 of 9
coldfusion
Credit Mentor

Re: Hard Inquiry with Security Freeze in Place


@Horseshoez wrote:

@Yasselife wrote:

Hello @Horseshoez where can I see SPs, Credit Karma?


Unless I'm missing something, you cannot.  I see mine when I download my credit reports from annualcreditreport.com.


You got it right.  You need to get a valid copy of your credit report either directly from the CRA or through annualcreditreport.com

 

You used to be able to see them online on Equifax going back 2 years if you subscribed to their paid service (Equifax Gold?) but I don't know if that is still the case. 

(7/2025)
FICO 8 (EX) 850 (TU) 850 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 8 of 9
FireMedic1
Community Leader
Mega Contributor

Re: Hard Inquiry with Security Freeze in Place

Heres EQ's policy on SP's with a freeze:

https://www.equifax.com/personal/help/access-view-frozen-locked-credit-report/ 



BK Free Aug25
Message 9 of 9
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