I've heard some bad things about them. They are currently refusing to validate a debt on my husband's CR, saying that it is outside of the validation period. This collection is now the only thing standing in the way of our mortgage loan, according to our lender! It is imperative that I get it taken care of as quickly as possible as we need to close by the end of October. We sent them a CMRRR demanding validation on Tuesday, I'm just anxious to see what will come of it. At the same time, we are disputing it with Ex, and I still need to send in the dispute letters to TU and EQ. I'm just wondering if anyone has had any luck with them deleting things when faced with a demand for validation? We have never received from them any sort of letter or phone call or any other form of contact. We discovered this collection when we started trying to finance a home. She told me that they have mailed letters to my husband's old address, which he moved away from 6 years ago, and then on Monday she says they mailed the letter refusing to validate to our currant address. I'm sure our current address has been on the credit report, since we bought a car in 2003. I see no reason that we shouldn't have received their letter at the correct address. I honestly don't even believe they sent any! Anyway, if anyone has a success story in dealing with Arrow, I'd love to hear it!
Jennifer