If he is deleted that should remove the AU TL from his CBRs. If it doesn't, dispute it off.
But before you do that I would not give up if this is your first GW with BOA. See if you can use the board search functions to find any higher ups to send the GW too. Also consider complaining on planet feedback (google that).
I think it's really cruddy of BoA unless they sent you a standard cover their arse GW denial letter and intend to GW anyway.
EQ 787 EX 781 TU 737 11/17/07
*** I am not an attorney. If I was, I might not clip coupons. If you want legal advice, consult an attorney. If you want my personal opinion, feel free to consider my posts***