I don't like disputing but I would in this case. I would dispute based on incorrect balance. I'd do this by mail CMRRR and include a copy of your payment to the CA. I would also pull each report and respond accordingly. Pull your CR directly from each CRA, rather than from here and follow each CRA's recommendation in disputing.
As far as updating with a OC. Your OC can continue update lates monthly until the balance is made. Their reporting is not wrong, but since they aren't registering that it was paid off, they are continuing with that practice. EDIT to add......The OC should be reporting $0, paid in full or settled for less than owed with 0 lates from that payment on.
If the CRAs verify, then send a MOV letter, but you are not at that point yet.
Lastly, never ever call a CA. But I probably would call in this case. Maybe they too can send you proof.
Message Edited by llecs on
05-15-2008 09:25 AM