10/1/13 I made a payment to my BAC cc in the amount of $1058.07 to pay it in full.
The following month I recieved 2 notices from the bank on the very same day.
The first said I had not paid my balance and that interest and late charges would be added.
The second said that another account I had with them had a credit of $1058.07.
I called immediatly to find out why the money had not been credited to the correct account.
I don't know if it was my fault or their fault, it didn't matter, and their customer service rep agreed.
The interest and penalty were deducted , the money transferred between accounts, and a zero balance attained.
THEN a few months later I checked my fico score and find it had dropped 97 points.
I have had a card with them and it has been paid in full every month for 18 years.
I have since called them only to be told it was determined it was not the banks fault my payment was late.
So here I sit with near perfect credit except for some asshooooo that has never tried to help anyone
Thank goodness there are plenty of other banks that enjoy my business because until this mess is straightened
up I refuse to use their cards. If it takes a while ,so be it. It is costing them money.
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