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Just received a denial email from Credova-application was made today and I've never heard of them?

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StihlBilly
Contributor

Just received a denial email from Credova-application was made today and I've never heard of them?

What do I do know?  I'm on the east coast and they are in Montana so I'm guessing they won't be open for another two hours.  I just called and they're closed.  Clearly someone has my info and must have applied online.  What do I now?



Lowes $17K - Capital One Quicksilver Rewards $10K

TU - 704 / EQ - 716
Message 1 of 5
4 REPLIES 4
donkort
Valued Contributor

Re: Just received a denial email from Credova-application was made today and I've never heard of the

You better call them as soon as possible to iron this out.

 

Definitely make sure you didn't get an inquiry as a result of this.

FICO 8: EQ 810; TU 816; EX 822 as of 7/5/2022
Message 2 of 5
gdale6
Moderator Emeritus

Re: Just received a denial email from Credova-application was made today and I've never heard of the

Message 3 of 5
StihlBilly
Contributor

Re: Just received a denial email from Credova-application was made today and I've never heard of the

False alarm!  I verified that there were no pulls with the three bureaus.  I did end up getting ahold of someone helpful at the company who found that whoever it was had an email address one character off from mine with the same domain (Gmail) so they just sent me a denial that was meant for someone else.  I verified with them that the person had the same name as me (my last name is common) but a different address, DOB, and last four of the SSN.  Their email address is just first name last name and mine is first name "dot" last name.  Someone added a dot for some reason and it ended up going to me.  



Lowes $17K - Capital One Quicksilver Rewards $10K

TU - 704 / EQ - 716
Message 4 of 5
donkort
Valued Contributor

Re: Just received a denial email from Credova-application was made today and I've never heard of the

Glad everything was resolved.

FICO 8: EQ 810; TU 816; EX 822 as of 7/5/2022
Message 5 of 5
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