cancel
Showing results for 
Search instead for 
Did you mean: 

Locked out from Chase?

tag
LIGHTNIN
Moderator Emerita

Re: Locked out from Chase?


@gingerflower wrote:

@LIGHTNIN Any updates on why chase had closed your accounts?


The information I posted,  came from chase website.I don't have any closed chase accounts . Sorry if I gave you that impression. 

FICO Dec 2025 EQ760~~Live below your means and always keep an emergency fund -Love Everybody ~ Big Kenny ~ Big and Rich ~~~~~Credit Scoring 101 - Common Abbreviations - Freq Req Threads - Free Credit Reports - What Steps Do I Take?DV? PFD?
Message 11 of 55
crystal626
Established Contributor

Re: Locked out from Chase?


@SKBirdmind wrote:
They have no right to say that...

You've said this multiple times in this thread and you are incorrect. Banks can choose to cease a business relationship for any reason whatsoever. It's time to find out how to get your money and move on.

6/19/2026

EX8 760
EQ8 787
TU8 782


18 cards TCL $232,250 ACL $12,902
Message 12 of 55
SKBirdmind
Regular Contributor

Re: Locked out from Chase?


@crystal626 wrote:

You've said this multiple times in this thread and you are incorrect. Banks can choose to cease a business relationship for any reason whatsoever. It's time to find out how to get your money and move on.


Because they have no REASON or RIGHT to BASH a person! It doesn't matter what they think - this goes far, FAR beyond anything even remotely close to a TOS agreement and "how to get money." The level of wreckage their recent actions has left in my life must be corrected, and that's on them to make it right. There is no conceivable way in the entire universe I can simply "move on" after a lifetime of hard work.

1st Best Financial Decision In My Life = Chapter 7 Bankruptcy - May 7, 2019

2nd Best Financial Decision In My Life = Chapter 13 Bankruptcy - February 26, 2026

"The most dangerous creation of any society is the man who has nothing to lose." -James Baldwin

"If people want to pigeonhole you, then just view it as an opportunity to prove them wrong and show that you are different to what they think you are." -E. Gordon Gee

I Am Not My Credit Score - it's just a made-up number that we all have to live with.

Don't Listen To Anyone In The Delta SkyMiles-AmEx Facebook Group
Message 13 of 55
northway
Frequent Contributor

Re: Locked out from Chase?

They can and DO do this all the time and its entirely legal and within their rights, and they don't legally have to tell you why. The reinstatement success ratio is not in your favor. Take the L and move on instead of stewing on it because you'll get absolutely nowhere legally despite how you feel.

 

I had Chase drop me about 12 years ago and I've lived my life perfectly fine without them. It's a good lesson not to put all of your eggs in one basket either.

Personal Cards:
Message 14 of 55
AndySoCal
Senior Contributor

Re: Locked out from Chase?

@SKBirdmind @Earlier you stated words to the you have not been able to open a new account in over 2 years. Is that credit card or banking or both?  I am very limited in what I can say because I work for a large financial instition not Chase. Banks do not have to disclose the reason for closure of the account. I would look get a copy of your Early Warning Systems and Chex Systems reports. I suggested second chance checking accounts because you may problems in opening up another checking at some financial institutions.

Edited to add

Also,  you may want to review page 24 of the deposit account agreement dated 09/21/25

FICO Scores XPN v8 805 V2 831 (SDFCU) TUC V 8 800 07/25 EFX Bankcard v8 822 EFX FIC0 v8 808 Vantage score 4.0 817 via JC Penney
JC Penney 10/2008 4,700 US Bank Cash 08/2010 12,000 Citibank Custom Cash 5/2015 14,100, State Dept. FCU 06/2023 30,000 02/2024 Redstone FCU Signature VISA 10,000 08/23/2024 Commonwealth Credit Union 15000 07/25 Walmart One 5000 12/04/25
Banks and Credit Unions: Lafayette FCU Fortera FCU State Department FCU Redstone FCU Hughes FCU Commonwealth FCU Veridian Credit Union Utah Community Credit Union
My personal blacklist Axos Bank, Bank of America, Synchrony Bank Capital One TD Bank BMO Langley FCU Paypal
Message 15 of 55
FicoMike0
Senior Contributor

Re: Locked out from Chase?

I would definitely get the ews report. There must be some reason for this. We'd all like to know what's going on, it's concerning. 

We may all agree the reason is unfair, but we'd like to know.

 

Message 16 of 55
Pppoolboy
New Contributor

Re: Locked out from Chase?

I'm imagining OP as this:

kermit-typing-620622687.gif

 

They have NO RIGHT!!!!!!!!!111

 

Anyway, obviously they do have a "right" that's laid out in contract and law.  That is to say, no laws prohibit a bank from closing all your accounts for any reason or no reason at all (as long as they're not discriminating against any protected classes).  If you disagree with this, probably best to write a strongly worded letter to your state and federal representatives.

 

In the meantime, Chase is known for silly shenanigans such as this, which is why I never bank with them any more.  I advise OP to find a better bank (or, better yet, multiple banks and diversify assets).  I will never bank with just one bank ever again.

 

Also, file a CFPB complaint.  I've been locked out of banks and always file a complaint.  Nothing really happens but at least its in the record.

51-year-old licensed banking and finance attorney. Series 65 registered investment advisor. Southern California. I am happy to educate anyone under the age of 40 but I will not argue with you because you know nothing and I have better things to do. I have been doing this longer than you've been alive. If you want my advice, you can pay me with sincere gratitude or money, and not necessarily in that order.
Message 17 of 55
northway
Frequent Contributor

Re: Locked out from Chase?

9 times out of 10, something tripped a BSA/AML flag, and the bank decided to end the relationship as to not take on risk.

 

A bank doesn't end a relationship entirely over a negative Chex or EWS report. They'd just close your checking account.

Personal Cards:
Message 18 of 55
Zoostation1
Valued Contributor

Re: Locked out from Chase?

@northway I'm not familiar with BSA and AML.  Could you elaborate a bit?

Rebuild Started Nov 2021, TCL $88.7k
June 2022 FICO 8:
June 2022 FICO 9:
June 2022 FICO 10:
June 2022 FICO 10T:
Jun 2026 FICO 8:
Jun 2026 FICO 9:
Jun 2026 FICO 10:
May 2026 FICO 10T:

Message 19 of 55
AndySoCal
Senior Contributor

Re: Locked out from Chase?

@Zoostation1  BSA stands for the Bank Secrecy Act  the link below gives a generic description 

 

https://www.investopedia.com/terms/b/bank_secrecy_act.asp 

 

AML stands for Anti Money Laundering The link below gives a generic description 

 

https://www.investopedia.com/terms/a/aml.asp 

 

this what happens when a bank does not do their due diligence in the AML  and other regulations.

https://thehill.com/business/4927394-td-bank-fines-money-laundering/ 

 

FICO Scores XPN v8 805 V2 831 (SDFCU) TUC V 8 800 07/25 EFX Bankcard v8 822 EFX FIC0 v8 808 Vantage score 4.0 817 via JC Penney
JC Penney 10/2008 4,700 US Bank Cash 08/2010 12,000 Citibank Custom Cash 5/2015 14,100, State Dept. FCU 06/2023 30,000 02/2024 Redstone FCU Signature VISA 10,000 08/23/2024 Commonwealth Credit Union 15000 07/25 Walmart One 5000 12/04/25
Banks and Credit Unions: Lafayette FCU Fortera FCU State Department FCU Redstone FCU Hughes FCU Commonwealth FCU Veridian Credit Union Utah Community Credit Union
My personal blacklist Axos Bank, Bank of America, Synchrony Bank Capital One TD Bank BMO Langley FCU Paypal
Message 20 of 55
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.