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Looking for the best way to approach this

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Noctilum
Frequent Contributor

Looking for the best way to approach this

I had two auto loans which were paid off June 2010 and July 2010 respectively.  Equifax shows there is no remaining balance, but TransUnion is.  This is 9 months after the balances have been paid!

 

My mortage was sold to another company in October 2010.  Equifax shows the new lender and current balance, TransUnion shows the old lender, but with a balance of $0.

 

So what is the best way to approach getting TransUnion to update my information?  The same thing is being shown on my ex-wife's report since we were both on all the loans.

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kjm79
Valued Contributor

Re: Looking for the best way to approach this

For the auto loan that's still reporting a balance, you could call the lender and ask them to update to the current zero balance, or dispute it with TU.  I'd probably ask the lender to update first with a quick phone call or e-mail. 

 

Is it possible that the new mortgage company just doesn't report to TU?  The old tradeline isn't necessarily incorrect.  The old lender does have a zero balance because it sold the account to another company. 

 

 


CH 7 Filed 7/27/15 Discharged 11/16/15
Starting Score: EQ 620 TU 568 EX 593
Current Score (07/13/16): EQ 674 TU 649 EX 674 (FICO's 08)
Cap1 QS ($5350) (Combined QS and QS1) Discover It ($4100) MilStar ($8,600) Fingerhut ($800)
Off to the garden 05/01/16
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