When I talked with the agent he said that they had previously sent me that information. I said no you didn't. I want to know how you verified the information (he says they contacted the creditor), who you spoke with, their address, and their phone number. He REFUSED to give me the information over the phone and would only send it to me via in writing.
So what's next? Wait for the mail? He said it would be going out in the mail today. How long do I wait for it? I figure if it is not here in 2 weeks I should send them a ITS letter? What do you think? Ticks me off because I was NOT late on this account. I could always try and goodwill it, but why goodwill something I was NOT late on? Doesn't it admit fault if you do that?