My Fico 3 credit bureau monitoring does it work?

[JLK93]

Even with the limitations, I would be satisfied if it actually functioned as it is supposed to. After almost 3 weeks I still haven't received an alert on Experian. There have been multiple changes to my Experian report.

One of the Administrators asked us to file a report so they could troubleshoot the issues. Twice, I have filed an online complaint about the product not working. The first time I got a copy and paste answer. The second time they did not respond at all.

The first step is admitting there is a problem.

The first step is admitting there is a problem.

The first step is admitting there is a problem.

[andersk08]

Maybe they're updating it... When I sign on now I get this message:

"The page you have requested is currently unavailable due to technical difficulties. Please try again later.

Please rest assured that any information you may have entered up to this point is completely secure. If you entered payment information but did not complete your order, note that you may see a pre-authorization for the purchase price on your credit/debit card. These funds are held temporarily and will not be posted as an actual charge until your order is complete.

We will make every effort to resolve this situation expeditiously."

[Rlandon87]

An address change on a CC reported to TU yesterday.... 3credit monitoring for TU woke up today and reported the address change and a score update for me....

Try changing your address on a card that is close to statement close and see if Tu updates for you as well?

[taxi818]

No way could I do that. Wow. You changed address to get update?

[Anonymous]

This is getting so frustrating!!!!

The app: Does not work at all! I also get a message staing I aam not subscribed to alerts as a poster above mentioned. I've ttried to uninstall, re-install, subscribe to alerts 20+ times and NOTHING works.

Alerts: There is just no reasoning to getting updates from multiple free sites and not from this product. I know its working for a few subscribers but, it's not working for too many of us.

Tech support: 1st email was answered with a cut and paste. (Others have received the same reponse) Few hrs later i received 2 TU updates. (None before or since) 2nd email unanswered.  Called and got some scripted blah blah blah "WE HAVE NOT RECEIVED ANY INFORMATION THAT OUR PRODUCT ISNT WORKING"

I am not giving up hope just yet but, its frustrating to see the number of subscribers having issues andd they are not being addressed.

[Rlandon87]

I updated the address of an old card, it reported without my apartment number which I assume transunion sees as a new address. This triggered my TU to update score here.

[andersk08]

I had 3 alerts this morning from Credit Karma and Capital One Credit Tracker. We will see how long it takes for MyFico to alert me.

[taxi818]

Well I got alert from credit karma. New Barclays account added. Nothing from my fico.

[JLK93]

Signed up on August 22.

5 alerts from Credit Karma since August 29.

None on myfico for TU or EX.

[EW800]

I am in the same boat. Made ther switch on 8/22. Since then, many changes but no report or score changes from TU or Exp. All requests to phone and on-line support have fell on completely deaf ears. I have tried so hard to be patient after being a paying subscriber for so many years, however it is getting frustrating.... It would be great if the MyFico personnel would show even a small hint of caring.