cancel
Showing results for 
Search instead for 
Did you mean: 

MyHardInquiry

tag
score_building
Senior Contributor

MyHardInquiry

i have a hard inq. on my cr from me /tu interactive.  this appears to be a problem with a tu interactive subscriber, Credit Karma, anybody have luck w/ removal of this illegal entry?

 

Message Edited by score_building on 10-13-2008 07:11 AM
DCU EQ 5.0, Citi EQ 08 Bankcard, PenFed EX NG2
EX 08: AFCU, Amex, Chase, PSECU EX 98(?)
TU 08: Barclays, Discover
Message 1 of 8
1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Re: MyHardInquiry

I know it is used by Credit Karma. They had a glitch in the system that caused this.  I sent them an email and they responded that the error should be corrected by 10/10/08.  He said only 1% of the customers were affected by this glitch and no blame should be laid.

 

I emailed them back and let them know the error still occured(yes, I pulled CK again and got a ding) on 10/11/08.  Let them know I do not blame any body, I just want the inquiries off my report and my score returned to what it was before the glitch.  I have lost 6 points in 3 days.

 

 

Message 2 of 8
7 REPLIES 7
Anonymous
Not applicable

Re: MyHardInquiry

I know it is used by Credit Karma. They had a glitch in the system that caused this.  I sent them an email and they responded that the error should be corrected by 10/10/08.  He said only 1% of the customers were affected by this glitch and no blame should be laid.

 

I emailed them back and let them know the error still occured(yes, I pulled CK again and got a ding) on 10/11/08.  Let them know I do not blame any body, I just want the inquiries off my report and my score returned to what it was before the glitch.  I have lost 6 points in 3 days.

 

 

Message 2 of 8
Junejer
Moderator Emeritus

Re: MyHardInquiry


guiness56 wrote:

I know it is used by Credit Karma. They had a glitch in the system that caused this.  I sent them an email and they responded that the error should be corrected by 10/10/08.  He said only 1% of the customers were affected by this glitch and no blame should be laid.

 

I emailed them back and let them know the error still occured(yes, I pulled CK again and got a ding) on 10/11/08.  Let them know I do not blame any body, I just want the inquiries off my report and my score returned to what it was before the glitch.  I have lost 6 points in 3 days.

 

 


Egads!






Starting Score: 469
Current Score: 819
Goal Score: 850
Highest Scores: EQ 850 EX 849 TU 850
Take the myFICO Fitness Challenge
Message 3 of 8
GFer
Valued Contributor

Re: MyHardInquiry

...Groans......I pull everyday....

 

As if I didn't have enough problems without THAT...never a dull moment, huh?



EQ 817, EX 815, TU 813 (Updated 1/5/18: TU 843

Take the myFICO Fitness Challenge
Message 4 of 8
score_building
Senior Contributor

Re: MyHardInquiry

Thanks guiness56, looks like the problem is ongoing, i also received a hard inquiry this weekend and it is still on my cr.  Here's the contact info. at CK  to request removal:

 

Kenneth Lin

Founder & CEO | Credit Karma, Inc.

link@creditkarma.com

415) 675-1493

(voicemail says he's out of the office through 10/15)

 
Message Edited by score_building on 10-13-2008 07:40 AM
DCU EQ 5.0, Citi EQ 08 Bankcard, PenFed EX NG2
EX 08: AFCU, Amex, Chase, PSECU EX 98(?)
TU 08: Barclays, Discover
Message 5 of 8
llecs
Moderator Emeritus

Re: MyHardInquiry


score_building wrote:

 

(voicemail says he's out of the office through 10/15)


I'd be out of the office too!

Message 6 of 8
score_building
Senior Contributor

Re: MyHardInquiry


@llecs wrote:
I'd be out of the office too!

Smiley Very Happy

DCU EQ 5.0, Citi EQ 08 Bankcard, PenFed EX NG2
EX 08: AFCU, Amex, Chase, PSECU EX 98(?)
TU 08: Barclays, Discover
Message 7 of 8
Junejer
Moderator Emeritus

Re: MyHardInquiry


llecs wrote:

score_building wrote:

 

(voicemail says he's out of the office through 10/15)


I'd be out of the office too!


Yep, even if I am really in--at least until I get my arms around the huge "business killer" that was just created.






Starting Score: 469
Current Score: 819
Goal Score: 850
Highest Scores: EQ 850 EX 849 TU 850
Take the myFICO Fitness Challenge
Message 8 of 8
Advertiser Disclosure: The offers that appear on this site are from third party advertisers from whom FICO receives compensation.