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i have a hard inq. on my cr from me /tu interactive. this appears to be a problem with a tu interactive subscriber, Credit Karma, anybody have luck w/ removal of this illegal entry?
I know it is used by Credit Karma. They had a glitch in the system that caused this. I sent them an email and they responded that the error should be corrected by 10/10/08. He said only 1% of the customers were affected by this glitch and no blame should be laid.
I emailed them back and let them know the error still occured(yes, I pulled CK again and got a ding) on 10/11/08. Let them know I do not blame any body, I just want the inquiries off my report and my score returned to what it was before the glitch. I have lost 6 points in 3 days.
I know it is used by Credit Karma. They had a glitch in the system that caused this. I sent them an email and they responded that the error should be corrected by 10/10/08. He said only 1% of the customers were affected by this glitch and no blame should be laid.
I emailed them back and let them know the error still occured(yes, I pulled CK again and got a ding) on 10/11/08. Let them know I do not blame any body, I just want the inquiries off my report and my score returned to what it was before the glitch. I have lost 6 points in 3 days.
Egads!
guiness56 wrote:
I know it is used by Credit Karma. They had a glitch in the system that caused this. I sent them an email and they responded that the error should be corrected by 10/10/08. He said only 1% of the customers were affected by this glitch and no blame should be laid.
I emailed them back and let them know the error still occured(yes, I pulled CK again and got a ding) on 10/11/08. Let them know I do not blame any body, I just want the inquiries off my report and my score returned to what it was before the glitch. I have lost 6 points in 3 days.
...Groans......I pull everyday....
As if I didn't have enough problems without THAT...never a dull moment, huh?
Thanks guiness56, looks like the problem is ongoing, i also received a hard inquiry this weekend and it is still on my cr. Here's the contact info. at CK to request removal:
Kenneth Lin
Founder & CEO | Credit Karma, Inc.
415) 675-1493
(voicemail says he's out of the office through 10/15)
score_building wrote:
(voicemail says he's out of the office through 10/15)
I'd be out of the office too!
@llecs wrote:I'd be out of the office too!
Yep, even if I am really in--at least until I get my arms around the huge "business killer" that was just created.
llecs wrote:
score_building wrote:
(voicemail says he's out of the office through 10/15)
I'd be out of the office too!