Has anyone experienced this recently i thaw and un thaw my EQ report via myequifax. Its been working fine until about a week and a half ago and i still cant get in. I already changed password thats not it i just get this message. When i attempt to Login
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@Patient957 wrote:Yes, that has happened to me many times. Sometimes it happens when I try to sign in with a VPN on. Other times it happens for no apparent reason. It's an account security thing, I think.
Usually I have to call in to have them clear it. Sometimes just waiting a day clears it and I can sign in again. Sometimes it lets me login immediately on a different browser or different device.
You were right i got back in they had to send a code to my phone. Then reset account. I dont use a VPN 1st time i experienced this.
This has been happening to me for a while now. I cannot get into my own account and I am not changing my virus protection for Equifax and the crazy thing is that outside parties cannot pull my credit from them except for FICO and the other Bureaus. I have talked to Equifax too many times trying to get this fixed and this is still not fixed. Equifax has a real problem and even with their credit reporting. I think they need help with their technology.
Starting Score: 544
I have been experiencing the same for 2 orn3 months now. Even after changing the password I do not have access to to account.
I will make another attempt at resetting the password and contact them via a phone call to help complete the process. Expect an update to this post this weekend.
***** 《Update 6th of May 》
I made the decision not to wait. I called MyEquifax & requested a password reset as well as any other log-in assistance that my be need to provide access into their web portal. I figured if the call will not go well then why position myself to start out a Friday or Saturday morning in a state of disappointment.
After proceeding with account recovery verification in through the portal, the CSR informed me access to the website may have been blocked due to a different address presented on the consumer file. We immediately verified and updated the proper axdress to be listed. I did not ask about any differences she had seen as listed. Instead, I politely requested that any and all other possible address be deleted, I offered to send a copy of a driver's license, bank and or utility statements. She commented that documents will not be needed as she already gained access to the consumer file since I was initially verified through the automates system along with providing my name to her. 🤷♂️
They will be mailing a disclosure of the updated consumer credit report to me.
After sending a one-time verification pin via text I am still unable to reset the password. Equifax is currently upgrading their system(s). She entered an escalated ticket to address the issue while stating Equifax will be responding to it via email. I am hoping once completed I can regain access to MyEquifax website.
Lastly, I attained confirmation from the CSR, the date of most recent approved account to be from 2019 and the credit freeze is still active. 🕵♂️
No (0) inquiries and no other changes were found. I can be satisfied with these conditions for now.
I have yet to share that the Equifax data viewed through the CreditKarma website has not been updated since May of 2024... 🤔 😒
Here is to hoping that all is well & will remain well! I will comb through the report shortly after receiving it via UPSP.
