I'm not sure what steps I need to take if any. Here's my story:
Cingular sent me to collections twice without my knowledge. The first time for a $.01 balance!
I made them write me a letter to show it was an accting error. We were buying a new home and needed that to close. In the letter it states they would contact all three CRA to have it removed.
The second time they sent me we were being transferred from KS to IN I called Cingular and asked that they transfer my contract to the new state. They said they could not. The girl I talked to said she would put me on the lowest plan (which she did not do) and not to use my phone after 07/17/2000 (I didn't). I would recieve a final bill in August. I had a forward mail on file at the post office for one year. Received my bill in August and payed the bill with a check showing our new address. Never heard anything else. Fast forward 18 months transferred from IN to MO Cingular was on my CR!! Called Cingular asked what was going on and explained what I was told to do from thier customer service dept. The customer service rep said they had an address for me in Kansas that was an apartment. I said I never lived in an apartment. They changed my address without my knowledge! But, I told them that if I truley owed money to please send a bill to my new address in MO. I also informed her there should not be any calls on the bill after 7/17/2000. Well long story longer I never received anything. AFNI sent me a bill about three years later and I contacted them and told them I didn't owe it. Now 6 months later Riddle and Assoc is calling.
I don't think it drops off for 10 years if they can use MO as the state. What burns my butt is I still use Cingular to this day and tried to work with them IF it was my bill.
If I still have your attention....What should I do?
Thanks!
