OC cannot verify

[fight2win]

Down to the last baddie... I contacted the OC of an account that has been verified repeatedly by all three CRs.  I contacted the OC (emailed the CEOs) and they responded that they could not locate.  A local agent left a voice mail asking me to contact for additional assistance.  Before I return the call, I want to make sure I should talk to them directly versus in writing.  This is an OLD account that should have fallen off this year, but has been reaged due to a merger.  Looking for advise.

[IOBA]

Wow.  I would think that if they can not verify, it's time to send them a letter for deletion.

If you have other information/proof of DOFD, you could dispute directly with the CB. 

[Anonymous]

Is the account paid? Beyond SOL?

[RobertEG]

Merger of the old account cannot reset the CR falloff date.  There is no such thing as reaging the date of a prior account delinquency with the OC.

Individual delinquencies with the OC fall at 7 years from their dates.  A CO reported by the OC must fall at 7 1/2 years from the DOFD with the OC.  These dates are fixed, and cannot be reset.

I suggest you deternine date of each prior account delinquency, and if a CO was reported, the DOFD, before you do anything else.