Paid credit card balance off and CK shows as it's closed when it's not?

[Anonymous]

So I just brought my $1503 balance on my 1FBUSA card (horrible card, I know but it was my first credit card I opened back in 2014 so I have zero intentions of closing it as it will drastically drop my AAoA) down to $0, limit is $2000, and I open CreditKarma to see if it's updated. Good news is my score went up 58 points, which finally puts me back in the 600s, (CK's scoring is inaccurate I know) but the bad news is that I go to the page that shows what changed in that score increase and it shows that my 1FBUSA card appears to be closed. I login to my 1FBUSA account and it still shows as an active, open account. Has anyone else experienced that false information from CK?

[AllZero]

Have you tried another credit monitoring service? Wallethub provides daily updates.

[Anonymous]

Just signed up. Still shows as an active account, thanks

[AllZero]

Glad you got that sorted. Must be a glitch in the CK matrix.