Penfed CC Statement

[smallfry]

Closed on the 2nd now the evening of the 9th and I still cannot view my March statement? Slow but never this long before.

[Anonymous]

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@smallfry wrote:
Closed on the 2nd now the evening of the 9th and I still cannot view my March statement? Slow but never this long before.

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Macy's does that, too ... but then they also give you a 30-day grace period.

Aren't CC companies required to give you 21 days from the time your statement is sent?

[haulingthescoreup]

Mine's not viewable yet, either.

I know that they did the usual update and all, because I have a $20-something credit from the cashback, but still no statement.

I don't know why so many CU's have screwy websites. You'd think that a site designer would see an opportunity and market something that works.

That being said, the current PenFed site is still miles ahead of the old one!

[Anonymous]

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@haulingthescoreup wrote:
Mine's not viewable yet, either.

I know that they did the usual update and all, because I have a $20-something credit from the cashback, but still no statement.

I don't know why so many CU's have screwy websites. You'd think that a site designer would see an opportunity and market something that works.

That being said, the current PenFed site is still miles ahead of the old one!

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That's not saying much.  It's still pretty dismal as far as online banking sites go. 

[smallfry]

I am not calling to find out since I have no balance but I didn't get a paper copy yet either. Maybe they don't generate a statement now unless you have a balance due?

[Anonymous]

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@smallfry wrote:
I am not calling to find out since I have no balance but I didn't get a paper copy yet either. Maybe they don't generate a statement now unless you have a balance due?

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Even if there is no balance due, if there are any transactions during the month there has to be a statement. 

If there are no transactions, a lot of CC companies will not issue a statement.

[haulingthescoreup]

Mine's there now. And in fact, it might have been there all along. I always forget that the CC statement is under a separate tab from the "consolidated statement", with my auto loan and puny share account info. When I clicked on the CC statement tab, there it was.