Philosophy on New Cell Phone Activation

[ScarletFever]

I know Tuscani rejects new cell phones, and with good reason. I don't trust the small print, hate the idea of a contract for a phone, and think there is potential for cost over-runs. Currently, I use a pre-paid to keep costs down to about $20-$25 per month. However, I am now getting to the point of diminished returns and need a better plan. In the opinion of forum members, which of the cell phone companies are the most humane? That is, which has the best service, without a lot of BS? Who is tricky with inquiries, and who is straight forward?

Any recos? Thoughts?

[Anonymous]

Sprint pulls EQ- and may require a deposit- promptly refunded at 1 year.

www.sprint.com/sero

PM me if you want a sprint employee email address for this offer.

 

http://ficoforums.myfico.com/fico/board/message?board.id=generalcredit&message.id=71114&query.id=170...

[ScarletFever]

Thanks Tim. Any idea of score requirements to avoid deposits?

[ngerasimatos]

T-Mobile has a new program called Flex Pay. From my understanding you can buy a phone (or use a current GSM one) and there is no penalty to cancel.

http://www.t-mobile.com/Promotions/FlexPayIntro.aspx?WT.mc_n=FlexPay_PlansList&WT.mc_t=OnsiteAd

[atlastontheroad]

I've been a Sprint customer for 8 years (yeah, 8 years of no late pays and they don't report!) and have always found their customer service to be polite, prompt and pleasant.  No service interruptions or issues (these were huge things 8 years ago) in any of the major cities on the eastern seaboard from Boston to Key West all the way west to Minneapolis for me - a good thing.

In my part of the world, there are multiple service locations which makes life easier when a tween's phone winds up in the washer.  While I'm not generally a huge fan of service plans/insurance on technology items, the $4/month insurance has saved my DD's butt more than once.

Justmy $89.00....or $112.00 with federal tax

[ngerasimatos]

I HATE Sprint. There customer service reps all seem like they are uneducated, and worst of all they are RUDE!

Its sad that my employer (Microsoft) lists them a Gold Partner for IL and CRIL accounts. I think they are terrible.

[Anonymous]

Scarlet I can only say that we have had cingular, the new AT&T now for many years, we have never had overages (mainly I check online all the time) and now we have roll over mins.  And anytime I have called them abt a problem they have always been very helpful and taken care of it.  Such as internet usage on my hubbys line before he got his blackberry, they just refunded the amount I disputed ( which has always been small).  Plus they bought me a new phone last year in Jan., I'm still not sure what that was abt I called to get some tech support and in the end the lady said we will pay up to $150.00 for you a new phone since you are a valued customer, so I went and bought a phone $176 + change then faxed the reciept in and they refunded the full amount to my bill. Good Luck in your choice of companies.  Vicki

Edit: to correct my typo

Message Edited by greyhound2007 on 03-05-2008 07:52 PM

Message Edited by greyhound2007 on 03-05-2008 07:53 PM

[ngerasimatos]

I like AT%T but their technology is lacking. Verizon and Sprint have such fast networks, and AT&T is still just moving along, like a snail.

Oh, and they have the iPhone. What a POS that thing is. If I wanted a an iPod I would buy one and pocket the extra $250 they charge for their overpriced lame phone.

[Anonymous]

LOL - Sounds like the MS tech I spoke to last week!!!!!!!!

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ngerasimatos wrote:

I HATE Sprint. There customer service reps all seem like they are uneducated, and worst of all they are RUDE!

Its sad that my employer (Microsoft) lists them a Gold Partner for IL and CRIL accounts. I think they are terrible.

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[ScarletFever]

You guys rock..you are hysterical!