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Problem with Obtaing a FICO Product

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Anonymous
Not applicable

Problem with Obtaing a FICO Product

I ordered the one time 3 credit score for 59.00.When I put my info in it was unable to obtain my Transunion score due to the fact it was toolow or something.It gave me the option of continuing on for a reduced rate or to cancel my order.I decided to cancel my order.I checked my bank account and it has already processed.Now what do I do? I have nothing and a hold is on the 63.00.What do I do now? Thanks

Message 1 of 3
2 REPLIES 2
Kenny
Moderator Emeritus

Re: Problem with Obtaing a FICO Product

Call the 1-800 number is what I'd do. Also, it might just be pending and will drop off?
Message 2 of 3
takeshi74
Senior Contributor

Re: Problem with Obtaing a FICO Product


@Anonymous wrote:

I have nothing and a hold is on the 63.00.What do I do now?


A hold doesn't mean that the transaction will go through.  Give it a few days and see if it falls off.  If it posts then contact myFICO CS about it.

 

IIRC you need at least 6 months of recent activity on a report for a score.  However, you can definitely pull your own TU report directly from TU.

Message 3 of 3
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