Over the past few months i've had trouble contacting J Crew/Comenity through their secure message center. It seems to go throguh fine but says soemthing like "Were preparing your message to be sent securely" and then I get an email saying "Were sorry, your secure message was not sent."
I also have been having my account say nothing was due for the miminum payment, but obviously there was...sure enough I got charged a late fee a month or two ago that I'm still trying to get them to remove.
Anyone else experiencing weirdness with their website?
