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*Rant* NFCU Mission Credit Confidence Alerts for Abdou

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boxmover
Contributor

*Rant* NFCU Mission Credit Confidence Alerts for Abdou

If you're Abdou and missing your NFCU Mission Credit Confidence credit alerts PLEASE update your email address!

 

I've contacted NFCU so very very long ago and they can't even find your account using my email address to remove my email from your account. 

 

I've already switched over my email address to a completely different one for TransUnion, the other CRAs, all my credit accounts, etc. etc. But I'm NOT inclined to block "transunion at em-tuci.transunion.com" from my approved senders list on my now barely used email address because it was mine first! Smiley Mad

 

Who am I to know if they'll try to contact ME using my email from a different database in their cloud and use my original one instead of this new one I've got now. YES I did STOP using my own email on TU and changed it to a new one... and yet here we still are.

 

I've not been convinced contacting TU directly to attempt to correct the error from your fat fingers wouldn't result in some other tragically unintended consequence.

 

And I'm not going to try to log in to YOUR account with MY email to try and fix this mess either. 

 

So if you are, indeed, Abdou, and your situation meshes with this rant, please update your account. It's been months. MONTHS. Months of me triple checking my TU reports to ensure you weren't trying to be me, or trying to get me to be you every single time I get an alert that YOU should be getting.

 

LUCKILY I can't see any of your credit info or last name or whathaveyou, just your first name... which always gets the Prince Ali disney song stuck in my head for a good 20 minutes for some super odd reason since my kids haven't been kids for 20+ years and the VHS Tape in storage is probably dried to dust by now. UGH.

Working towards decent Fico 5,4,2 scores and reducing DTI. - Done
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1 REPLY 1
hdporter
Regular Contributor

Re: *Rant* NFCU Mission Credit Confidence Alerts for Abdou

Does random spam produce such anxiety as well?

Misdirected credit alerts, by themselves, don't flag a credit hijack.  Nor do emails from NFCU, intended for another person, mean that you have to go DEFCON 5 with the entire community of credit information brokers.

 

It'd likely been sufficient to set an email filter to flag unique content in the credit alert to redirect it to your spam folder.

 

Admittedly, it's disturbing that NFCU couldn't kill the emails, assuming that you forwarded one of the missives to the rep you spoke with.  But, not exactly out of character.

 

If this is just intended as a "rant", no foul; no harm.  But you might want to chill a little, for your sake Smiley Wink



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