I'm hoping someone here can help me so I'm working with Rocket Mortage trying to get a loan and they run me and my Husbands Credit and says its coming back locked. We called all 3 credit bureaus and they said there's no lock, credit freezes or fraud alerts on our account . I don't know how to fix this asap any suggestions would be greatly appreciated. How could it be locked but the bureau's is saying it's not ?
There are more than 3 bureaus. ChexSystems, Innovis, SageStream, etc also exist. Possible you put a freeze on one of them? Did you ask what bureau they are trying to pull that is frozen?