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Received Email from Halsted Financial Services for someone else

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IsFiveCardsEnough
Contributor

Received Email from Halsted Financial Services for someone else

I received an email from Halsted Financial Services about payment plans on a presumably derogatory account/debt, but the email mentions someone else's name (not someone I know or am related to).  This is an email address I've had for over 20 years.

 

The subject reads:  Your Credit One Bank, N.a. account status - <Full name redacted>, please read

 

The main body of the email reads:

 

Interest free payments toward your balance of $673.12

 

Dear (name redacted),

 

06/23/24

 

Per our prior communication, your Credit One Bank, N.A. account is now being handled by our office. You do have payment options which can be viewed at info.halstedfinancial.com.

 

We understand that you were previously making payments on this. We are available to assist you with getting back on track.

We see you made a payment of $60.00 on 08/10/2020 . We have put together some offers that may suit you better.

It is the policy of LVNV Funding LLC, the current creditor, to delete the tradeline upon satisfaction of an account that they have reported. Please note, this applies only to the tradeline reported by LVNV Funding LLC and will not affect the tradeline of the original creditor or any other third party.

The site appears to be a real financial service if I go to the URL manually.  The links in the email point to the site but have long query strings on them so I don't want to click on them to see where they end up taking me, in case it is some sort of phishing attempt.

 

The email appears to be official, grammatically correct.  The only oddity is that it mentions a payment made in 2020, almost 4 years ago.  If that was the last payment made on the account, wouldn't they have pursued sooner?  I don't know how I ended up receiving this email with someone else's name.

 

There is an opt-out link but I don't dare click it.

 

Should I just report this as spam?  Delete and ignore?  Email them back (separately, rather than replying) to let them know this email was misdirected?  I have no derogatory accounts, and no accounts with Credit One (eww... lol), nor have I ever done business with them using this email address, and the name addressed in the email is certainly not me or anyone I know.

 

Thoughts?

 

Formerly CreditMarathoner. Cards: BoA CCR MC $8,000 / Chase Amazon Prime VS $3,000 / Chase Freedom Unlimited VS $5,000 / Chase Sapphire Preferred VS $12,000 / Elan Sharonview FCU Max Cash Preferred VS $23,500 / TCL $51,500

Look Ma, no Inquiries!!
Message 1 of 11
10 REPLIES 10
JoeRockhead
Community Leader
Super Contributor

Re: Received Email from Halsted Financial Services for someone else

If this has nothing to do with you, I'd ignore it. If they continue to contact you, I'd contact them and let them know their mistake, or that they've been given a bogus email address (not belonging to them).

 

Not emails but, I receive a fair amount of phone calls at my business from debt collectors looking for people that have never worked for me, as well as  never heard of. They usually stop calling when I inform them of such.

Message 2 of 11
pizzadude
Credit Mentor

Re: Received Email from Halsted Financial Services for someone else

I'd ignore it - either it's a phishing attempt or mistaken identity so you have no obligation to respond. 

March2010 FICO® ~ 695 TU, 653 EQ, 697 EX
Message 3 of 11
SouthJamaica
Mega Contributor

Re: Received Email from Halsted Financial Services for someone else


@IsFiveCardsEnough wrote:

I received an email from Halsted Financial Services about payment plans on a presumably derogatory account/debt, but the email mentions someone else's name (not someone I know or am related to).  This is an email address I've had for over 20 years.

 

The subject reads:  Your Credit One Bank, N.a. account status - <Full name redacted>, please read

 

The main body of the email reads:

 

Interest free payments toward your balance of $673.12

 

Dear (name redacted),

 

06/23/24

 

Per our prior communication, your Credit One Bank, N.A. account is now being handled by our office. You do have payment options which can be viewed at info.halstedfinancial.com.

 

We understand that you were previously making payments on this. We are available to assist you with getting back on track.

We see you made a payment of $60.00 on 08/10/2020 . We have put together some offers that may suit you better.

It is the policy of LVNV Funding LLC, the current creditor, to delete the tradeline upon satisfaction of an account that they have reported. Please note, this applies only to the tradeline reported by LVNV Funding LLC and will not affect the tradeline of the original creditor or any other third party.

The site appears to be a real financial service if I go to the URL manually.  The links in the email point to the site but have long query strings on them so I don't want to click on them to see where they end up taking me, in case it is some sort of phishing attempt.

 

The email appears to be official, grammatically correct.  The only oddity is that it mentions a payment made in 2020, almost 4 years ago.  If that was the last payment made on the account, wouldn't they have pursued sooner?  I don't know how I ended up receiving this email with someone else's name.

 

There is an opt-out link but I don't dare click it.

 

Should I just report this as spam?  Delete and ignore?  Email them back (separately, rather than replying) to let them know this email was misdirected?  I have no derogatory accounts, and no accounts with Credit One (eww... lol), nor have I ever done business with them using this email address, and the name addressed in the email is certainly not me or anyone I know.

 

Thoughts?

 


It sounds like a phishing attempt. I would delete and ignore.


Total revolving limits 568220 (504020 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 4 of 11
keekers
Valued Contributor

Re: Received Email from Halsted Financial Services for someone else


@pizzadude wrote:

I'd ignore it - either it's a phishing attempt or mistaken identity so you have no obligation to respond. 


This would be my course of action.



Message 5 of 11
IsFiveCardsEnough
Contributor

Re: Received Email from Halsted Financial Services for someone else

I just received another email from Halsted. “Derek - Important: Your Credit One Bank, N.a. Account Payment is Past Due”

 

My name is not Derek.  Also, this is a different name than on the last email.  It's probably some sort of spam/phishing campaign.  Such idiots.

 

Delete!

 

Formerly CreditMarathoner. Cards: BoA CCR MC $8,000 / Chase Amazon Prime VS $3,000 / Chase Freedom Unlimited VS $5,000 / Chase Sapphire Preferred VS $12,000 / Elan Sharonview FCU Max Cash Preferred VS $23,500 / TCL $51,500

Look Ma, no Inquiries!!
Message 6 of 11
SouthJamaica
Mega Contributor

Re: Received Email from Halsted Financial Services for someone else


@IsFiveCardsEnough wrote:

I just received another email from Halsted. “Derek - Important: Your Credit One Bank, N.a. Account Payment is Past Due”

 

My name is not Derek.  Also, this is a different name than on the last email.  It's probably some sort of spam/phishing campaign.  Such idiots.

 

Delete!

 


Yes. As mentioned, it's probably a phishing thing.


Total revolving limits 568220 (504020 reporting) FICO 8: EQ 689 TU 691 EX 682




Message 7 of 11
ptatohed
Senior Contributor

Re: Received Email from Halsted Financial Services for someone else

Block sender and move on.  Simple.  

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Message 8 of 11
coldfusion
Credit Mentor

Re: Received Email from Halsted Financial Services for someone else

I'm a contrarian here. 

 

I'd file a CFPB complaint online against Halstead Financial (and yes they are a collections agency) for improper disclosure of someone else's personal financial information to you as a disinterested 3rd party.   Just be sure that you redact any PII regarding the individual named in the email from your complaint.   Halstead can explain to the CFPB what happened, whether they were dragged into a  phishing campaign that targeted you or the how and why they contacted you regarding payment terms for someone else's debt.

 

 

(10/2025)
FICO 8 (EX) 838 (TU) 846 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 9 of 11
IsFiveCardsEnough
Contributor

Re: Received Email from Halsted Financial Services for someone else

Next one will be "marked as spam".

Formerly CreditMarathoner. Cards: BoA CCR MC $8,000 / Chase Amazon Prime VS $3,000 / Chase Freedom Unlimited VS $5,000 / Chase Sapphire Preferred VS $12,000 / Elan Sharonview FCU Max Cash Preferred VS $23,500 / TCL $51,500

Look Ma, no Inquiries!!
Message 10 of 11
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