Soft pulls from existing creditors with locked reports

[Anonymous]

Try unfreezing it, initiating the service, and then refreezing it. Sometimes to begin a CMS service, it has to be unfrozen. I cannot explain why it does that sometimes, but try that and you may be good. Once it starts you should be good. I know people that had to do that with certain CMSs. It’s worth a try.

[Anonymous]

Actually upon reflecting, the reason maybe the CMS service pulls it under a different name than the lender does for account reviews. I’ve noticed my account pulled by variations of the names of various lenders that I have credit monitoring through.

[Anonymous]

That's an interesting catch. It just didn't make sense, if they have the capability and they are sitting there, staring at your report, why require an unfreeze?

[Anonymous]

For instance I have pulls by several different departments at AmEx. And I’ve noticed variations of names at other creditors with CMSs as I said previously, so I have no clue if that’s the reason but it would make sense.

Plus this is something that you are requesting as opposed to a permissible purpose such as account review. You are initiating this not them.