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Specific CCT question regarding alerts

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Marcos8
Established Contributor

Specific CCT question regarding alerts

Today I initiated a balance transfer from my BOA to my CAP1. Very easy to do online. Five minutes after it was done I received 2 emails that I had Identity Alerts in CCT and that there was personal information usage detected. The contents of the email indicate that the activity was a "New Application" from Cap1. When I log in it says the same thing. 

 

In checking my report EX report contents on CCT though it shows no sign of new inquiries from Cap1. I called Cap 1 and they said balance transfers do not require a hard pull and that none have been performed on me. Has anyone had any wacky alerts from CCT yet similar to this? Wondering what this could be? Thanks

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