My chevron credit card was closed on Feb this year due to bk filing by mistake. After canceling the filing, I called Chevron but got a reply that I cannot access the account nor they can process a payment and was told to wait until their bk department handle the issue.
Then I called back on April, (they still haven't sent me a bill nor notice to pay), and tried to request a bill, but got denied again. They couldn't even tell me how much I owe.
My request finally got through on June, but they still refused to take payment, saying that the account is transferred to collection agency. They did, however, sent me a paper simply stating the amount I owe.They told me I will be receiving a mail which then I'll be able to make a payment. After waiting 6 month in vain (no call, no mail) I simply decided not to bother calling them anymore.
Then today, they updated the account status to bad dept/collection, dropping my score by 31. I do not have collection fild just yet (pulled out a new report, but none under collection), and yes I still have no idea who i'll be paying. Chevron(GE Money) won't even take phone pay.
Can anyone advise me how to handle this mess? Do I call GE money again?
