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Ladypit
Member

Suggestions

In November 2011 I was involved in a car accident. I was hit by a truck on my way to work. I was off work for 4 months without pay (since I hadn't been on my job a year yet I didn't qualify for FMLA). While off work, my employer held my job for me thankfully. But they also canceled my health insurance. So while I was in the hospital and undergoing physical therapy, I had no insurance. My husband got me a lawyer while I was making progress to get back to work. While going through the settlement process and all that headache, the hospital sent my medical bills to collections, even though my lawyer contacted them to tell them what was going on. Needless to say, they are on my credit report. They were paid in full immediately after a settlement was reached. Now it shows on my credit report "PAID". But since its a recent collection, it's killing my credit score. Any suggestions on what I should do to fix this? I disputed it with no avail.
Message 1 of 8
7 REPLIES 7
thom02099
Valued Contributor

Re: Suggestions


@Ladypit wrote:
In November 2011 I was involved in a car accident. I was hit by a truck on my way to work. I was off work for 4 months without pay (since I hadn't been on my job a year yet I didn't qualify for FMLA). While off work, my employer held my job for me thankfully. But they also canceled my health insurance. So while I was in the hospital and undergoing physical therapy, I had no insurance. My husband got me a lawyer while I was making progress to get back to work. While going through the settlement process and all that headache, the hospital sent my medical bills to collections, even though my lawyer contacted them to tell them what was going on. Needless to say, they are on my credit report. They were paid in full immediately after a settlement was reached. Now it shows on my credit report "PAID". But since its a recent collection, it's killing my credit score. Any suggestions on what I should do to fix this? I disputed it with no avail.

Shame on that Hospital for sending your bills to collections, when you were going through a settlement phase!Smiley Mad 

 

One thing to try is to go back to their billing and try working up the chain to the folks that matter...the CEO/President of the Hospital.  The Hospital can have the baddies on your credit removed, it's just a matter of getting to the person that can make it happen.   There's got to be a Manager of Finance for the Hospital, who oversees collections.  Try that person.  If no success, try for a General or Operations Manager for the Hospital.  If no success there, try for the CEO or President of the Hospital.  In each case try a Goodwill letter, explaining your situation as you've explained it here, but perhaps in more details to provide specific dates of the incident and dates of service, dates of payments, etc. 

 

If no results, see if the Hospital has a Facebook or Twitter account.  Try posting something there.  That can frequently get their attention when there's negative info out there in the "twittersphere" for all to read.  Also try the Better Business Bureau for your area; certainly that hospital would be a member. 

Message 2 of 8
Ladypit
Member

Re: Suggestions

Since it went to a collection agency should I try there or the hospital? What shows on my credit report is the collection agency and not the hospital. Also I did some research and the collection agency has a A+ rating with the BBB.

Message 3 of 8
Anonymous
Not applicable

Re: Suggestions

I would start with the hospital.  Even though what they did is legal, maybe they will have some heart and have the CA delete the TLs.  Who was paid the OC or the CA?

 

Sometimes it just takes so long for a settlement, thus, insurance to pay.  For most medical they will tell you up front that you are responsible for the bill even if you have insurance.  I agree that it is poor business practice to send someone to collections that is recovering from a horrible accident.

 

You may also consider your attorney who worked the case and see what they could do.

Message 4 of 8
Ladypit
Member

Re: Suggestions

The hospital no longer owns it. So it was the credit agency that was paid.
Message 5 of 8
Anonymous
Not applicable

Re: Suggestions

They sold the debt to the CA?  Are you 100% sure?

Message 6 of 8
Ladypit
Member

Re: Suggestions

Yes it's with a collector. HMC group is who shows on my credit report. And it says original debt "name of hospital". I went back to work and finished my treatments in April 2012. The collection showed up on my credit report in June 2012. Settlement was reached in March 2013 and they were paid in April 2013.
Message 7 of 8
Anonymous
Not applicable

Re: Suggestions

That does not mean that the CA owns the debt.  They could be just assigned the debt.  To know for sure you would need to contact the OC and ask them.

 

But, since the CA is on your CR and not the OC, whether they own it or not, send the CA a goodwill letter asking if they will remove the TL.  Explain about the accident and how long it took for a settlement to be reached etc. 

 

 

Message 8 of 8
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