TU can't provide verification?

[Anonymous]

WTH? I sent a letter to TU to please provide MOV for a 30 day late pay. They sent me a letter back that the Verification Documents are not available?

Is this not a violation of the law? I requested who they talked with, a phone number of that person that they verified information with, and an address. They sent me the above response.

Then it says further on that they store information on their records as supplied to them by creditors. When information is disputed, we are required to investigate and record the current status of the information. We do not provide dispute verification responses recieved from creditors. If you need to obtain written verification or documentation concerning your account, the please contact your creditors directly.

WHAT????

So what now. This ticks me off. They don't even investigate it and expect me to go away. I was never late on the stupid account. I was on Amex but not this one. Does anyone have a letter that I can send to them to get them to remove this account or provide MOV? Stupid CRAs they drive me nuts with all the inaccuracies.

[Anonymous]

bump

[Anonymous]

With TU it's like trying to put a square peg into a round hole...

You have better luck with the creditor. That's been my experience. I even sent the letters I received in to them and they rejected them...when you call you can barely get someone who knows the system, they seem to be reading off the screen.

Be a pain in the ass unless they give in. They being the creditor.

That's been my experience.