Truecredit Problems

[Math_Rocks]

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@Susyflower wrote:

Called CS tonight and they had me verify some information that would be on my CR. Was told the reasoning for the "Error" message was for security reasons and that I had to verify my identify before I could view my reports. Why don't they just say that? Why give me a message that says their website is have "technical problems" and to try back in a hour?

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What is the customer service number? Were they actually helpful?

[Anonymous]

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@Susyflower wrote:

Called CS tonight and they had me verify some information that would be on my CR.  Was told the reasoning for the "Error" message was for security reasons and that I had to verify my identify before I could view my reports.  Why don't they just say that?  Why give me a message that says their website is have "technical problems" and to try back in a hour?

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I had to do the same thing yesterday. Which was like "what?" They asked about PO Boxes I don't even *have* anymore. Due to one being a college dorm and the other a short visit somewhere else for 3 months. I had to find one of the credit reports I printed out the other day and go from there. And I had to give two credit cards. There's careful and then there's paranoid. I kinda wanted to bop someone over the head, Gibbs style, for it. It's just frustrating because it seems unnecessary.

[haulingthescoreup]

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@Anonymous wrote:

I had to do the same thing yesterday. Which was like "what?" They asked about PO Boxes I don't even *have* anymore. Due to one being a college dorm and the other a short visit somewhere else for 3 months. I had to find one of the credit reports I printed out the other day and go from there. And I had to give two credit cards. There's careful and then there's paranoid. I kinda wanted to bop someone over the head, Gibbs style, for it. It's just frustrating because it seems unnecessary.

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!

Great image.