I placed the order for an iPhone through call and on the last step, the sales rep told me to contact Credit and Order Review Team, i have 800+ credit score, and all in excellent condition.
Anybody aware if this is normal and what should i be prepared for. what will they ask?
Agreed, probably just verification. I think the deposit for bad credit is $300 or $400, but with an 800 score I doubt it applies to you unless you defaulted with them before.