When you file complaint with BBB do you file with your local or the CA's local BBB?

[Anonymous]

Just wondering if I would file with my local BBB or with the CA's local BBB.

[atlastontheroad]

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sidewinder wrote:

Just wondering if I would file with my local BBB or with the CA's local BBB.

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I've only filed once with the BBB - in San Diego, where the CA does "business."  They've proved nothing yet, though they got the attention of the CA who had previously ignored multiple DV's from me.

I haven't filed with the BBB here on the "right" coast, though that is something still on my list of things to do if I don't get results from the BBB on the "left" coast.

Still waiting to hear from that CA though I did file a rebuttal with the BBB on Monday.  Now I'm thinking, "Why didn't I file with the BBB here, too?"

Patience, not my middle name.

atlast...

[Anonymous]

You file in the company's local BBB.  The idea is that anyone seeking to do business with them will look them up first to see if there are any complaints.  However, this is not a really effective way to complain.  Consumers (debtors) don't seek to do business with a CA as they would with a contractor or beauty salon.  You don't choose your CAs, do you?

If you think the CA has commited some atrocity, complain to their state's Attorney General's office, and to your state's AG's or Secretary of  State's office (because they are doing business in your state).  If the CA is a law firm, complain to their state's bar association and your state's bar association.

[Anonymous]

Thank you!

Message Edited by sidewinder on 04-23-2008 07:20 AM

[atlastontheroad]

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masdeocho wrote:

You file in the company's local BBB.  The idea is that anyone seeking to do business with them will look them up first to see if there are any complaints.  However, this is not a really effective way to complain.  Consumers (debtors) don't seek to do business with a CA as they would with a contractor or beauty salon.  You don't choose your CAs, do you?

If you think the CA has commited some atrocity, complain to their state's Attorney General's office, and to your state's AG's or Secretary of  State's office (because they are doing business in your state).  If the CA is a law firm, complain to their state's bar association and your state's bar association.

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Yup, did that too.  Plus a FTC complaint. 

Good to know that filing with my local BBB is not what needs doing, thank you.

While it might not be effective, it's gotten the CA's attention.  They have some 300+ complaints filed against them, so I jumped on that bandwagon.

atlast....

[momof2]

i filed a complaint w/the BBB for my state, i dont know if it was local thoug, it asked me for what state i lived in, i put calif and  filed a complaint against professional collection consultants, this was 3 days ago, the are in culver city and i am in central/northern cali so i really dont think it matters as to what city you complain it, only the state.