@Anonymous wrote:I have had the car loan since march 2016 and it takes it that long to get me back on my car loan? I was just a little worried someone used my name or something and wanted to ask but no I still can't get in contact with them and its been 20 minutes since the pre recorded message and I haven't still gotten in contact with anyone from myfico. It said they open until 6pm pst but I am right now 8:02 pm which is about 5:03 from EST. I started with 28k and now I have 23k left and thats a year and 3 months of payment with an apr of 6.19 but I am making 600 but now it seems I can make more payment so it might be 600 or 700 and they have been asking me for $450 monthly.
Not certain as I've never personally called the support line; that said in my experience that FICO reason code (FICO 8) will stay on your report until you pay down the loan to under 9% of original balance (maybe 10% but apparently it rounds upward though I missed the explicit datapoint on that personally).
@Revelate wrote:
@Anonymous wrote:I have had the car loan since march 2016 and it takes it that long to get me back on my car loan? I was just a little worried someone used my name or something and wanted to ask but no I still can't get in contact with them and its been 20 minutes since the pre recorded message and I haven't still gotten in contact with anyone from myfico. It said they open until 6pm pst but I am right now 8:02 pm which is about 5:03 from EST. I started with 28k and now I have 23k left and thats a year and 3 months of payment with an apr of 6.19 but I am making 600 but now it seems I can make more payment so it might be 600 or 700 and they have been asking me for $450 monthly.
Not certain as I've never personally called the support line; that said in my experience that FICO reason code (FICO 8) will stay on your report until you pay down the loan to under 9% of original balance (maybe 10% but apparently it rounds upward though I missed the explicit datapoint on that personally).
So under 10% of the original loan amount is the magic number? Frankly, I think that's incredibly stupid. For a typical car loan of 60 months, that means you dinged for the first 56 months of regular, responsible payments, then get kudos for the final 4 months, and then get dinged again when you pay if off for "lack of recent installment loans". 
With FICO and installment loans you're damned if you do and damned if you don't. I took out a car loan in Feb. 2015 with a small local credit untion, it's now almost half paid off with a balance of around $5500. They only report to EX & EQ, so on those FICO scores I see the "loan balances too high" in the negative comments. On TU FICO I see "lack of recent installment loans" in the negative comments. As I said, you're damned if you do & damned if you don't. 
And OP, it's not the job of MyFico support to explain your credit report to you. If you had bothered to look through the accounts listed in your credit report you would have seen that the only installment loans was your 2016 car loan.