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Why does EQ report so little??

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Stugotsv10
Frequent Contributor

Why does EQ report so little??

Equifax reports pretty close to 1/2 of my credit report from the other 2!!! so of course the score on EQ is not great.

 

1. Why would that be

2. How can they get away with this? I thought all reporting had to be accurate?

3. Can I force them to report?  these idiots dont even have my mortgage on my report!!!!!!!

10 REPLIES 10
gorgon
Established Contributor

Re: Why does EQ report so little??

Your report might be split. It's pretty common. Do a little search here on the topic and give their customer service a call to check on that for you.

Message 2 of 11
citymunky
Established Contributor

Re: Why does EQ report so little??


@Stugotsv10 wrote:

Equifax reports pretty close to 1/2 of my credit report from the other 2!!! so of course the score on EQ is not great.

 

1. Why would that be

2. How can they get away with this? I thought all reporting had to be accurate?

3. Can I force them to report?  these idiots dont even have my mortgage on my report!!!!!!!


The CRAs will not take data from the consumer, but from a data furnisher.  The data furnishers from what I understand are your lenders. If your lenders don't report data to EQ, than there is nothing you can do. 

 

For me EX don't report my mortgage and I tried everything under the sun to find a way for it to be reported. Open disputes with EX, filed complaints with the CFPB, calls/letters to my mortgage company executive office, nothing has worked even thought my manage company reports to all big three CRAs. 

Rebuilding since 2021


Closed CCs
USAA (Jul 2019| Settled CO), Jasper $1K CL (Jul21-Jul22), Sable $250CL{Secured} (Jan22-Jun23), CreditOne Platinum $750CL (Jul21-Aug23), Prosper $1.9K CL (Jan22-Apr24), Self $625 CL {$350 Secured } (Aug21-Jul24)

Starting FICO 8 Scores:
Current FICO 8 Scores:


Message 3 of 11
Stugotsv10
Frequent Contributor

Re: Why does EQ report so little??

In my case these companies DO report to EQ.

 

Chase credit card

Discover Credit card

Wells Fargo home mortgage

Bank of America Small personal loan

Credit union line of credit from Navy Federal

 

So they report (I have conformed that with all of them) but never shows up  EQ ignores it

Message 4 of 11
citymunky
Established Contributor

Re: Why does EQ report so little??

That is a lot of accounts. Have you called EQ? There could be incorrect data on your profile that dont match want thoes lenders are repoeting, (ie middle name, suffix, etc).

Rebuilding since 2021


Closed CCs
USAA (Jul 2019| Settled CO), Jasper $1K CL (Jul21-Jul22), Sable $250CL{Secured} (Jan22-Jun23), CreditOne Platinum $750CL (Jul21-Aug23), Prosper $1.9K CL (Jan22-Apr24), Self $625 CL {$350 Secured } (Aug21-Jul24)

Starting FICO 8 Scores:
Current FICO 8 Scores:


Message 5 of 11
Stugotsv10
Frequent Contributor

Re: Why does EQ report so little??

Called many times they blame the creditors "Maybe they are not reporting" NOOOO you guys are just liars 

Message 6 of 11
coldfusion
Community Leader
Mega Contributor

Re: Why does EQ report so little??


@Stugotsv10 wrote:

In my case these companies DO report to EQ.

 

Chase credit card

Discover Credit card

Wells Fargo home mortgage

Bank of America Small personal loan

Credit union line of credit from Navy Federal

 

So they report (I have conformed that with all of them) but never shows up  EQ ignores it


Call Equifax 1 last time to speak with a CSR.   You'll almost certainly speak to someone in a call center in India; IME they are competent and can often see an error themselves, but Equifax severely limits their ability to make changes so they will need to open up an internal ticket which gets dispatched to US staff for investigation and resolution.  If they do that be sure to have them give you the ticket # they open.

 

If it isn't fixed in 30 days file a CFPB complaint, specifically noting that a) you had already for example already contacted Chase, Discover, Wells Fargo, BoA, and NFCU and each has confirmed that they are reporting to Equifax,  b) you have already confirmed that these accounts are being correctly reported by Experian and Transunion, and c) you already contacted Equifax without a satisfactory resolution.

 

As mentioned upthread you likely have what is known as a split file.  I had this exact problem with them several years ago.

(11/2024)
FICO 8 (EX) 850 (TU) 850 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 7 of 11
DXness
New Contributor

Re: Why does EQ report so little??

Legally-speaking, creditors do not have to report anything to any CRA.  It's their choice to report as much or as little as they want.  If there's no split report or no errors causing the lack of data...you can't force them to report if they decide not to.   Data on a credit report does need to be accurate, but lack of details doesn't equate to inaccuracy, just incompleteness.


__

Rebuilding, FICO 8s as of December 2024:


VS4: 703
Message 8 of 11
Stugotsv10
Frequent Contributor

Re: Why does EQ report so little??

Creditors do not BUT what about when they ARE and EQ is just not posting it? 

Message 9 of 11
coldfusion
Community Leader
Mega Contributor

Re: Why does EQ report so little??


@Stugotsv10 wrote:

Creditors do not BUT what about when they ARE and EQ is just not posting it? 


Creditors are not required to provide information, but when they do they must report accurately.

 

The CRAs are required to accurately report what has been provided. 

(11/2024)
FICO 8 (EX) 850 (TU) 850 (EQ) 850
FICO 9 (EX) 850 (TU) 850 (EQ) 850

$1M+ club

Artist formerly known as the_old_curmudgeon who was formerly known as coldfusion
Message 10 of 11
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